Topics & Timestamps: 00:00 – Intro + Channel Insider newsletter plug 00:37 – Meet MK Tong, CEO of SotaTek USA 02:15 – What SotaTek does: global IT services, AI, cloud, engineering 03:15 – Ideal customers: size, verticals, and use cases 05:09 – Leadership journey: why Tung joined SotaTek 08:32 – Why infrastructure matters more in the AI era 13:54 – Common AI deployment mistakes organizations make 17:10 – Automation vs. control: governance and visibility concerns 19:03 – How SotaTek modernizes infrastructure securely 21:10 – SotaTek ACE platform overview 23:36 – SAP workloads in IaaS: challenges and best practices 26:26 – What separates successful vs. struggling organizations 26:37 – MSP opportunity in AI-driven infrastructure 30:45 – Starting small: aligning AI wins with infrastructure 37:46 – Customer success story: real-world impact 44:08 – Where to learn more about SotaTek 44:21 – Closing remarks + where to watch/listen

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

Connect with Channel Insider on LinkedIn.

Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Key Topics Covered:

• SAP cybersecurity strategy and risk reduction
• Channel-first go-to-market shift
• AI in cybersecurity and data poisoning threats
• Compliance challenges for enterprise IT leaders
• Partner opportunities in managed security services (MSSPs)
• Building effective global partner ecosystems

Timestamps:
00:00 – Intro & Channel Insider newsletter
00:27 – Guest introduction: Jesper Zerlang, CEO of SecurityBridge
00:52 – 2026 priorities: channel investment & cybersecurity trends
02:00 – Leadership transition: chairman to CEO
04:06 – Scaling global cybersecurity companies
06:06 – What SecurityBridge does (SAP security explained)
07:11 – Differentiation in SAP cybersecurity market
08:47 – Shift to a channel-first strategy
09:46 – What makes the right partner
11:40 – Partner incentives & ecosystem growth
13:32 – AI in cybersecurity: practical applications
16:09 – Data poisoning explained
18:20 – Security innovation & lab insights
19:12 – Compliance challenges for CISOs & CIOs
21:32 – Customer-centric security conversations
23:18 – Customer success story
25:32 – Biggest partner opportunities in 2026
28:25 – Where to learn more about SecurityBridge
29:05 – Closing remarks

About Channel Insider:
Channel Insider delivers news, analysis, and insights for MSPs, VARs, and IT channel leaders navigating today’s evolving technology landscape.

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

Connect with Channel Insider on LinkedIn.

Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.

Dori shares how Spyglass MTG helps companies build secure, governed AI environments on Microsoft platforms, why data readiness is the biggest barrier to AI success, and how its AI Navigator framework helps organizations move from experimentation to real production use cases.

They also explore how AI is reshaping consulting models, improving productivity with tools like GitHub Copilot, and enabling powerful real-world use cases across industries like insurance, healthcare, and higher education.

Topics & Timestamps

00:00 – Introduction

Katie Bavoso introduces Dori Albert, CEO of Spyglass MTG.

01:26 – What Spyglass MTG Does

A boutique Microsoft consultancy focused on data, AI, and security.

03:42 – Why Most AI Projects Fail

Common mistakes organizations make when rushing into AI initiatives.

06:00 – AI Is a Platform, Not Just an App

Why governance, architecture, and strategy matter.

08:17 – What the AI Navigator Framework Is

How Spyglass accelerates AI deployments with proven frameworks.

11:02 – Using AI Internally at Spyglass

How agents and GitHub Copilot improve developer productivity.

15:03 – Slowing Down AI Projects to Get Them Right

How Spyglass reframes customer urgency into sustainable strategy.

18:07 – What AI Success Actually Looks Like

Moving from pilots to real production outcomes.

20:26 – Why Data Readiness Is Critical for AI

The biggest barrier preventing companies from scaling AI.

22:35 – AI Security, Governance & Compliance

Why identity management and data protection are critical.

25:14 – How AI Is Changing Consulting Businesses

Why firms are shifting from hourly billing to outcome-based models.

28:32 – Real AI Use Cases Delivering Results

Examples from insurance inspections and healthcare document analysis.

33:19 – Leadership & Women in Technology

Dori’s perspective on mentorship and leadership in a male-dominated industry.

38:13 – Where to Learn More About Spyglass MTG

A new episode of Channel Insider: Partner POV is released every other Thursday.

Watch the interview on YouTube @ChannelInsider_NewsAndTrends

If you have questions for a featured solution provider or want to be a guest on the show, reach out to us at partnerpov@channelinsider.com

For more episodes of Channel Insider: Partner POV as well as written content on the IT channel, go to channelinsider.com

Connect with Channel Insider on LinkedIn.

Episodes of Channel Insider: Partner POV are hosted and produced by Katie Bavoso with help from Dana Sell, and edited by Ayen Alvarez and Katie Bavoso.

The cover art for Channel Insider: Partner POV was created by Aubri Ziegler. The opening and closing animations were made by Mackenzie Burke. The thumbnails for each episode are made by Brandon Cornwell.

Channel Insider: Partner POV is an asset of Channel Insider, which is a brand under TechnologyAdvice.