Challenges: Bias, Human Touch Loss & ATS Barriers

Challenges: Bias, Human Touch Loss & ATS Barriers

Algorithmic bias remains a critical risk, as AI can perpetuate systemic inequities embedded in training data; organizations mitigate this with transparency, audits, and diversity-focused tool selection (Questrom World, GDPR). Over-automation risks impersonal candidate experiences—40% of recruiters worry AI reduces human connection—so a human-AI balance is essential, automating routine tasks but preserving empathy and judgment. Applicant Tracking Systems (ATS), used by over 75% of employers, demand resumes be keyword-optimized and formatted simply; attempts to “game” ATS with hidden text lead to disqualification, disproportionately affecting career changers and less-resourced candidates.