Case studies: How Payroll and HR Shared Services drive transformational change?

What does HR Shared Services and Payroll transformation look like in practice? That’s the question at the centre of the latest HR on the Offensive podcast, where Chris Howard and Dawn Goodall from LACE Partners were joined by Clare Phillips, Global Head of HR Services at IFS, and Michael Serbrock, Head of Change at Lloyds Banking Group. Clare and Michael recently spoke to our HRSS and Payroll networks about their transformation journeys, which was so insightful we wanted to share it with you!