Care Home Management’s series of Care Show London special podcasts continues with an interview with Nicole Ridgwell, partner at law firm Lester Aldridge and a specialist in health and social care law.

She explains how increased enforcement activity by CQC, including around inquests, means care homes require robust legal support.

Nicole outlines how care providers have been affected by the difficult rollout of CQC’s Single Assessment Framework which has encountered issues with the framework design and its practical application, leading to rollback and delays.

She provides important advice for care homes as the sector waits for new documents to be published.

Nicole talks about the significant rise in enforcement action around inquests and why it is therefore crucial care homes have robust and clearly presented records.

Listen to all of our industry-leading podcasts here.

Podcast hosted by Steve Hemsley.

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Care Home Management is the UK's leading media brand for care home providers and managers.

In another special Care Show London podcast, Care Home Management’s publishing editor Steve Hemsley talks to Person Centred Software’s programme director, Care Intelligence, Ashleigh Dueker.

They discuss how the care sector is moving from instinct-based decision making to taking more evidence-based choices thanks to better use of data and benchmarking.

Ashleigh explains how the company will deliver a keynote speech and provide demonstrations of its IQ:careintelligence software solution at Care Show London.

She talks about how by using benchmarking, care leaders can see how their homes compare with similar providers on care quality, staffing, operations, and outcomes, rather than relying on assumptions.

PCS’s platform aggregates billions of data points entered by carers and transforms the information into anonymised benchmarks and actionable insights across different areas. These include operational performance, compliance and care outcomes.

Listen to real-life examples and how one key aim of IQ is to enable preventative, predictive care.

Tune into all our industry-leading podcasts here.

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Care Home Management is the UK's leading media brand for care home providers and managers.

As part of our series of Care Show London podcasts, we spoke to Lee Newton, business development director at specialist contract caterer White Oaks.

The company will be at the Care Show talking about how care homes and other senior living customers can benefit from its scale and buying power as part of Compass Group.

Lee explains how with right review and controls, care homes could see up to a 20% reduction in catering costs.

Lee explains how providers can benefit from White Oaks’ outsourced catering service and its in-house procurement support.

Listen to the podcast for top tips on how to deliver a great catering experience to residents while remaining focused on budgets, menu management and dealing with constant pressures from families and on staff.

Learn about White Oaks’ leading Procurement Plus offer as Lee argues that many providers need to see procurement as more than simply buying ingredients cheaply from wholesalers. It involves so much more, from nutrition, menu management and cost control to compliance.

Podcast hosted by Steve Hemsley

Listen to all our industry-leading podcasts here.

Support the show

Care Home Management is the UK's leading media brand for care home providers and managers.