Can Med Spas Offer a Refer a Friend Program?

Loyalty programs can drive real value, but in health care, they also carry real risk. In this episode, hosts Brad and Michael, joined by partner Jay Reyero, share the story of a growing multi-location med spa working to strengthen patient engagement and retention. When the team considers adding a refer‑a‑friend program, they encounter a major obstacle: incentives can create compliance risk in health care. Tune in to learn why referral programs raise legal concerns and how med spas can structure a compliant loyalty program. Explore low-risk ways to reward advocates and implement strategies that drive growth, compliance, and long-term success.

Chapters

[00:00] Intro

[00:59] Banter

[04:52] Story

[16:08] Access+

[16:47] Legal Takeaways

[29:15] Outro

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