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Find full show notes and links at: https://www.gocamp.pro/campcode/preparingstafffortherealityoftodayscampers

This Camp Code episode explores the realities children are facing today and how those realities must reshape the way camps train their staff. Beth, Gabrielle, and Ruby unpack how comparison culture, constant visibility through photos and video, heightened global awareness, anxiety, loneliness, sensory overload, and shortened attention spans are showing up in camper behavior. They emphasize that today’s campers arrive overwhelmed, not broken, and that many challenges labeled as “behavior issues” are actually signs of stress, disconnection, or unmet emotional needs.

The hosts connect these challenges to concrete shifts needed in staff training: moving away from assumptions about campers’ skills, teaching counselors how to respond to big feelings with both validation and regulation, building predictable routines with flexibility, supporting attention and sensory needs, and proactively addressing loneliness and inclusion. They also highlight the importance of trust, intentional quiet, team-based problem-solving, daily camper check-ins, and giving staff language and practice for difficult moments. The core message: when staff are trained to understand today’s kids, their confidence grows, camper experiences improve, and camp becomes a place of belonging, growth, and meaningful connection.

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From Beth,

Camp environments are loud, busy, and unpredictable—energizing for some kids but overwhelming for others. Sensory sensitivity is increasingly common, and overload can show up as meltdowns, withdrawal, or sudden emotional reactions that seem to come out of nowhere. These moments are not misbehavior; they are signals that a child’s nervous system is overwhelmed.

Staff training should help counselors recognize early signs of sensory overload and intervene before campers hit their limit by offering quiet breaks and access to calm spaces. Creating designated low-stimulation areas allows kids to reset and return to activities when they’re ready. When staff understand sensory needs and are given tools to respond with empathy and intention, their confidence grows, camper experiences improve, and camp becomes a safer, more supportive place where kids feel seen, understood, and able to thrive.

• Ruby Compton, Chief Exploration Officer - Ruby Outdoors

• Beth Allison, Camp Consultant - Go Camp Pro
• Gabrielle Raill, Camp Director - Camp Ouareau

UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Measure twice! Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.

Stop flying blind: Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.

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Find full show notes and links at: https://www.gocamp.pro/campcode/anxietyinyoungstaff

This Camp Code episode explores how anxiety is increasingly shaping how 17–25-year-old staff show up at camp, even when they don’t name it directly. Beth, Gabrielle, and Ruby connect the rise in anxiety to global instability, declining trust, perfectionism, constant visibility, heavy phone use, and missed developmental “practice reps” during the pandemic. At camp, anxiety often appears as repeated reassurance-seeking, freezing on decisions, difficulty accepting positive feedback, irritability or aggression, withdrawal in groups, defensiveness (“no one told me that”), and projection that everything is “the worst ever.”

Our hosts also call out how traditional staff training can unintentionally worsen anxiety—surprise scenarios, long lecture-heavy blocks, information overload, and public correction. Their solutions focus on predictable structure, clear expectations, normalizing learning over perfection, teaching simple problem-solving frameworks, building in low-stakes practice (with no surprises), doing corrections privately and praise publicly, creating regular check-ins, and using returning staff as emotional “regulators” who help others stay grounded. The core message: staff aren’t fragile—they’re overloaded—and intentional training can turn anxiety into confidence and leadership growth.

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From Ruby,

A simple but powerful way to reduce staff anxiety is to think intentionally about the first face they encounter—both during hiring and when they arrive at camp. When the person who interviews or communicates with them disappears at arrival, it can feel unsettling and increase uncertainty. Anxiety drops when staff know who will greet them and what to expect, even if that person is just the handoff to someone else. Sharing a photo, name, or short video ahead of time—“This is who you’ll see at the welcome tent”—creates familiarity and trust. That early human connection helps staff feel grounded, welcomed, and more confident before their first day even begins.

• Ruby Compton, Chief Exploration Officer - Ruby Outdoors

• Beth Allison, Camp Consultant - Go Camp Pro
• Gabrielle Raill, Camp Director - Camp Ouareau

UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Measure twice! Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.

Stop flying blind: Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.

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Find full show notes and links at: https://www.gocamp.pro/campcode/navigatinghardconvopt2

In this second installment on having hard conversations, Beth and Gabrielle welcome back HR consultant and longtime camp person Diane Slater to do what staff training needs most: practice. Moving through real camp scenarios, they dig into how leaders can stay clear and kind when feedback gets messy. Diane starts with the “defensive star”—the beloved staff member who shuts down whenever coaching arrives—and reminds us to lead with safety, reflect specific behaviors (not assumed motives), and sometimes even give people time to process before they can really hear what’s being said. From there, they tackle gossip as camp’s unofficial currency, not by demonizing it, but by naming intent and impact: what’s the staff member trying to get from sharing, and how does it land on the people around them?

The episode keeps building into tougher terrain: chronic excuse-makers, entitled veterans challenging new directors, emotionally flooded staff, and even outright denial or lying. Across each situation, Diane’s throughline is consistent—anchor on facts, ask what someone can control, use curiosity over confrontation, and prepare your key points ahead of time so you don’t get pulled off course by tears, anger, or a debate that isn’t actually up for debate.

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From Diane,

When a staff member has to be let go, the work isn’t over once they leave. Diane reminds leaders that the rest of the team is still living and working together, and everyone will react differently—some with relief, some with sadness, some with judgment, and some with gossip. Because of that, leaders need to follow three key steps: first, debrief with the leadership team to reflect on what was missed and how to catch or prevent similar issues earlier (even back at hiring). Second, support the remaining staff by addressing the departure at a high level—grounding it in camper safety and team wellbeing—while protecting the privacy and dignity of the person who left. Third, actively monitor morale, normalize mixed emotions, and invite staff to process with leadership if they need to. The goal is clarity without cruelty, and reassurance that feedback and consequences are communicated clearly, not sprung on people out of nowhere.

• Diane Slater, Camp HR Consultant

• Beth Allison, Camp Consultant - Go Camp Pro
• Gabrielle Raill, Camp Director - Camp Ouareau

UltraCamp

Imagine camp registration software that actually gives you MORE time for what you love - CAMP! With UltraCamp, you can effortlessly track attendance, manage staff, streamline registration, and more. Explore now at ultracampmanagemnent.com/campcode.

Measure twice! Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.

Stop flying blind: Take your free Resilient Camp Blueprint Diagnostic at https://camp.mba/travis.