Calm the Family Storm

Managing agitated family members is one of the biggest challenges in senior living — and in this episode of Tips from Trestle, host Aaron Fish sits down with caregiving expert, Certified Dementia Practitioner, and founder of Inspired Caring, Michele Magner, for an honest, practical conversation that every senior living professional needs to hear. Recorded live during the January Cocktails & Conversations event, Michele unpacks why families arrive emotionally raw, how to use Brené Brown's marble jar trust-building framework to strengthen family communication, and why curiosity, communication, and compassion are the three non-negotiable pillars of caregiving. You'll walk away with real-world strategies to help your frontline teams de-escalate tension, rebuild trust fast, and turn frustrated families into confident partners in care.

Tips from Trestle is sponsored by:

• WiseOx: https://bit.ly/TFT_WiseOx
• Ben E Keith Foods: https://bit.ly/TFT_BEK
• AdvantageTrust GPO: https://bit.ly/TFTAdvTrust

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