CU 2.0 Podcast InTouch Credit Union Adopts Eltropy's Agentic AI - CEO Kent Lugrand Tells Why

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Agentic AI. Google’s Gemini explains what this means: “Agentic AI represents a shift from AI that simply 'talks' to AI that 'does.' While previous iterations of AI were primarily reactive—answering questions or generating text when prompted—Agentic AI systems are proactive. They can reason, plan, and execute multi-step tasks autonomously to achieve a specific goal."

Agentic AI is the hot topic in AI today and credit unions can have it. Now.

On the show are Abhishek Tiwari, chief product officer at Eltropy, and Kent Lugrand, CEO at InTouch Credit Union, an $800+ million institution headquartered in Texas.

Lugrand is a past CU 2.0 Podcast guest. That show ranks high among the best we’ve filed. Today he is here to explain why he wanted to be an early adopter of this Agentic AI technology and he explains in candid detail.

Abhishek, meantime, is on the show to explain the Eltropy tool and to offer details on the Eltropy Safe AI framework - because safety is key to persuading credit unions to deploy this technology.

Listen up.

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