CU 2.0 Podcast Episode 381 West Community Credit Union's Josh Rodriguez on Getting Creative

Send us a text

The conversation with West Community Credit Union’s Josh Rodriguez started in Ashland OR at the CU 2.0/ Room (39) a event in late September and in this podcast it picks up again.

Fodder for the show came in the form of a questionnaire distributed to event attendees and Josh had dutifully filled his in. He agreed to discuss his answers on this show and we take as the jumping off point West Community Credit Union’s podcast “Banking on You.” It’s a good show and ought to inspire other credit unions to try something similar.

We also talk about West Community Credit Union’s implementation of an AI bot - this is ambitious stuff for a $400 million credit union but West is proving it can be done.

Also dazzling are Josh’s plans for more video and more audio content that will be surfacing in West Community.

Along the way we discuss work being done by Anne Legg and Saroop Bharwani - and regular listeners know about this from podcast #378.

There’s also mention of an episode with Lee Silber, editor of The Credit Union Way. There’s a link in the show notes.

Listen up.

Like what you are hearing? Find out how you can help sponsor this podcast here. Very affordable sponsorship packages are available. Email [e-mail]

And like this podcast on whatever service you use to stream it. That matters.

Find out more about CU2.0 and the digital transformation of credit unions here. It's a journey every credit union needs to take. Pronto