In this episode of CACMChat: The HOA Life, guest host Alia Saouli of CACM sits down with Tera Willis, CCAM, of Vintage Group Management and Amy Hawkins, CCAM, of Menas Realty Group for an honest, manager-to-manager discussion. With different levels of experience and working in separate regions, Tera and Amy bring diverse perspectives to shared industry challenges. From special assessments to electronic balloting and beyond, tune in for a realistic, relatable conversation that speaks to the everyday experiences of community managers across California—and you may gain some new insights and tips from your industry peers along the way.

In this week’s episode of CACMChat: The HOA Life, Alia Saouli and Celeste Huecias of CACM sit down and have a candid conversation about community management. This crash course episode dives into what the industry is all about, the kind of person it takes to thrive and how to find your place in this unique and rewarding field.

With reflection on the years she managed, Saouli, shares with industry newcomer, Huecias, insight into real-life challenges, growth opportunities and resources available for you to connect and thrive in the field. Whether you're just starting out, simply curious or want to learn a bit more about CACM, you’ll get tips on how to prepare, why it’s important to get involved and what resources are out there to support both you and your boards.

But don’t let the conversation end with the two of them—listen today and send us your questions or feedback. We’d love to hear from you!

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In this week’s episode of CACM Chat: The HOA Life, guest host Alia Saouli sits down with Kendrah Kay, CAMEx, CCAM, of Powerstone Property Management to break down personality types in the industry.

With the conversation centered around the Enneagram diagram, Alia and Kendrah explore how understanding personality types can help you highlight the strengths within your team, board or homeowner community—and how to better navigate those points of opportunity (as Alia likes to say).

From Type 1 perfectionists to Type 9 peacemakers, this episode dives into how Enneagram awareness can elevate your leadership, communication and collaboration in the HOA world. Whether you're managing a community, sitting on a board or just trying to keep the peace at the next meeting, there's something in this chat for you.

Want to discover your own Enneagram type? Take the test and gain an even deeper insight into this week’s episode: The Enneagram Personality Test or download the Enneagram App https://enneaapp.com/

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In this episode of CACMChat: The HOA Life, guest host Alia Saouli of CACM sits down with board member, Kendrah Kay, CAMEx, CCAM of Powerstone Property Management, ACMC. The pair share candid conversation on the realities of managing HOA communities—and most importantly, the residents. From wild resident stories to valuable tips on handling tough situations, Kendrah offers serious insight from both a manager and leadership perspective. Whether you’re dealing with dream residents or nightmare scenarios, this episode is packed with practical strategies and relatable experiences. Don’t miss this must-listen discussion on navigating the good, the challenging and everything in between!

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In this week’s episode, guest host, Celeste Huecias, of CACM sits down with The Management Trusts Diane Houston, CAMEx, CCAM, to dive into the key takeaways from the NorCal law Seminar and what to look forward to in SoCal. With over 35 years in the industry, Houston breaks down the executive track—a first for this year’s event— and why high-level discussions are essential. With SoCal Law Seminar kicking off this week, we also look ahead to the sessions, topics and trends that are shaping the industry. Whether you're attending in person or considering joining in the future, Houston shares key tips on maximizing your experience. Tune in today to join in on the educational fun!

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In this episode of CACM Chat: The HOA Life, guest host Alia Saouli of CACM sits down with Alfred Logan, CCAM-LS, of Spring Valley Lake Association, to dive into the critical topic of safety and security. Whether you're a large-scale manager or overseeing a smaller community, having a solid evacuation plan and security strategy is essential.

With over 17 years of industry experience—and a career that began in the safety and security sector—Logan shares expert insights on protecting properties and ensuring the well-being of residents. But safety isn’t just about physical security; it’s also about safeguarding your own mental health. Tune in as Logan provides valuable advice on maintaining balance and resilience while managing the demands of the job.

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In this special LA Fire edition of CACM Chat: HOA Life, we tackle one of the most pressing issues affecting community associations in California—the aftermath of wildfires. Join guest host Alia Souli of CACM as she sits down with Shant Karnikian, Esq., managing partner at Kabateck LLP, and an expert in complex litigation, including insurance and property damage claims. Shant provides invaluable insights on navigating insurance claims, understanding policy coverage and exploring legal avenues for recovery after a disaster. Whether you’re an HOA manager, board member or homeowner, this episode offers practical guidance on protecting your community and preparing for future risks. Don’t miss this critical discussion.

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In this special LA Fire episode, host Tom Freeley sits down with Dr. Diane Gehart, an award-winning psychotherapist, to explore the emotional impact of the recent LA fires. They discuss how victims can recognize when it’s time to seek professional help, cope with grief and uncertainty and take steps to rebuild resilience after such a life-altering event.

With over 30 years of experience, Dr. Gehart also shares practical advice for supporting other managers or victims. Including using empathetic language, setting healthy boundaries and balancing empathy with self-care. Whether you're directly affected or looking for ways to help, this conversation offers valuable insights to navigate trauma with compassion and strength.

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