Show Notes:

In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Dr. Darren Klugman, physician leader and executive at CalmWave, to explore how AI is transforming patient safety and hospital operations in the ICU. Drawing from nearly two decades in pediatric cardiac critical care, Darren shares firsthand insight into one of healthcare’s most persistent and dangerous challenges: alarm fatigue.

The conversation dives deep into why ICU noise is not just an annoyance, but a serious patient safety risk, how imprecise monitoring erodes clinician trust in alarms, and how CalmWave’s AI-driven platform is reducing non-actionable alarms by up to 58 percent. Darren also explains why physician leadership is critical in health tech startups, what non-clinical founders often miss, and how real innovation in healthcare must be results-driven, not hype-driven.

This episode is a must-listen for healthcare leaders, health tech founders, hospital executives, and anyone interested in how AI can meaningfully improve patient outcomes while reducing clinician burnout.

Bio:

Darren Klugman, MD has two decades of clinical and hospital leadership and is driven by passion for elevating patient outcomes through strategic thinking, data analytics, and a team-first approach. His background in pediatric cardiac intensive care has shown that real progress happens when teams rally around a common goal, and he believes in building a culture where people, processes, and data blend together to develop solutions and deliver unparalleled results.

Darren is currently the Chief Clinical Officer at CalmWave, a unique AI platform fusing siloed hospital data to improve patient safety and operations in the ICU. He is also a sought out advisor and consultant to a number of early phase start ups and drug development companies.

To connect with our guest, click on the links below:

LinkedIn: www.linkedin.com/in/darrenklugmanmd

Website: https://calmwave.ai/

Connect with me:

LinkedIn: https://www.linkedin.com/in/heidischalkcoaching/

Show Notes:

In this episode of Business Growth Spotlight, host Heidi Schalk sits down with Valeria Torres for a powerful, wide-ranging conversation on leadership, resilience, branding, and the psychology behind sustainable business growth.

Valeria shares her journey from immigrating to the U.S. at a young age to building a career in the legal industry and ultimately pioneering a niche at the intersection of executive leadership and industrial organizational psychology. As a Director of Operations at 8 Figure Firm Consulting, Valeria helps law firms scale into true businesses, while her personal brand, ValeriaTorres.io, supports executives navigating burnout, identity, and high-performance leadership.

This conversation goes far beyond tactics. Together, Heidi and Valeria unpack what it really means to build a business that aligns with your strengths, why perfection is the enemy of growth, and how personal branding has become a critical driver of trust and differentiation in both B2B and B2C markets.

Listeners will walk away with practical insights on why multitasking is a myth, how to reframe failure as fuel for growth, and why defining success on your own terms is essential for long-term impact.

To connect with our guest, click on the links below:

LinkedIn: https://www.linkedin.com/in/valeria-torres-/

Website: https://valeriatorres.io/

Connect with me:

LinkedIn: https://www.linkedin.com/in/heidischalkcoaching/

Show Notes:

In this episode of the Business Growth Spotlight, Heidi Schalk sits down with Raja Danish, Co Founder and CEO of Wise Medical Billing, to unpack the real challenges healthcare providers face with revenue cycle management and medical billing accuracy. Raja shares insights from his background in operations and healthcare, highlighting how inefficient processes, lack of KPI tracking, and outdated billing practices directly impact cash flow and patient experience.

The conversation explores common billing mistakes, the role of automation and AI in modern medical billing, and why providers must either learn their numbers or partner with experts who can help them scale sustainably. Raja also breaks down the importance of benchmarking performance, reducing denial rates, and building tailored billing strategies instead of one size fits all solutions.

This episode is a must listen for healthcare practitioners and practice owners who want to improve revenue realization, streamline operations, and focus more on patient care while ensuring their business remains financially healthy.

To connect with our guest, click on the links below:

LinkedIn: https://www.linkedin.com/in/rajadanish/

Website: WiseMedicalBilling.com

Connect with me:

LinkedIn: https://www.linkedin.com/in/heidischalkcoaching/