Overview

Is your business growing—but so is the chaos? You’re not alone. Many plumbing and trade business owners hit a wall—not from a lack of demand, but from a lack of systems. In this episode, we unpack the three essential systems you need to scale your business without losing your sanity, your team, or your profit. If you're tired of putting out fires and want a business that runs smoothly, this one’s for you.

Discussions

1. Scheduling & Dispatch Systems: We break down why daily chaos isn’t a “people problem”—it’s a systems problem. Learn how to streamline dispatching, set clear expectations, and set your techs up for success.
2. Pricing & Estimating Systems: Too many businesses lose money from inconsistent pricing. We share tools and frameworks to help you implement consistent, scalable, and profitable estimating processes.
3. Training & Onboarding Systems: Hiring without a training system is a recipe for failure. Discover how structured onboarding builds confidence, trust, and long-term team loyalty—while protecting your culture.

Remember, growth without systems is just a bigger mess. Take one area of your business that feels chaotic and ask: “Do I have a simple, repeatable system for this?” If not, it’s time to build one. When your business has the right systems in place, it doesn’t just grow—it thrives.

👉 Like what you heard? Be sure to like, subscribe, and share with someone who’s ready to lead their business through calm, not chaos.

Keep leading with impact—and I’ll see you next time.

Free Coaching Call:
Looking to dive deeper into your leadership journey? Schedule a free 30-minute coaching session with me at https://link.builtforthetrades.com/widget/booking/qetDwdbwknifZZLUGwwp

👉 Subscribe for more leadership and business tips!
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Overview

In this episode, Dan Dowdy shares the real story of how a simple spilled coffee moment became a turning point in his leadership journey. Discover why pausing before you react, leading with presence instead of pressure, and understanding the emotional residue you leave behind can transform your team culture. Tune in for practical leadership lessons, authentic stories, and a reminder that leadership isn’t revealed in the spotlight — it’s revealed in the spill.

Discussions

1. Realization: How rushing out the door, spilling coffee, and snapping in frustration helped me see that I was bringing the same reactive, rushed energy into how I led my team and made decisions.
2. Shifting to pause before you react: Why leadership isn’t about having the perfect answer in every moment, but about showing up with presence and calm — so your team knows they can rely on you even under pressure.
3. Emotional residue & crisis culture: How every reaction, even in small crises, leaves an emotional imprint on your team — and why creating a culture where it’s safe to fail leads to deeper trust, accountability, and growth.

Leadership isn’t revealed in the spotlight — it’s revealed in those everyday, messy moments when things spill or plans fall apart. My challenge for you: notice your next “spilled coffee” moment, pause before you react, and remember that’s where real leadership shows up.

Keep leading with impact—and I’ll see you next time.

Free Coaching Call:
Looking to dive deeper into your leadership journey? Schedule a free 30-minute coaching session with me at https://link.builtforthetrades.com/widget/booking/qetDwdbwknifZZLUGwwp

👉 Subscribe for more leadership and business tips!
https://bit.ly/3Zrbu4L

Overview

In this episode, we dive into the five minute sales habit that doubled our service tickets—one simple daily practice that helps home service teams shift from just taking orders to becoming trusted advisors.

Discussions

1. The power of a daily game plan: how five minutes of prep can transform every service call.
2. Turning technicians into trusted advisors through quick, consistent role play.
3. Using service MVP recognition to reinforce habits and build a culture of serving well.

Small habits create big impact—start tomorrow by asking your team to spend just five minutes reviewing their calls. Keep it simple, keep it consistent, and watch how it changes your business. Thanks for tuning in, and remember: you don’t need to overhaul everything—just start with five minutes and make it count!

Keep leading with impact—and I’ll see you next time.

Free Coaching Call:
Looking to dive deeper into your leadership journey? Schedule a free 30-minute coaching session with me at https://link.builtforthetrades.com/widget/booking/qetDwdbwknifZZLUGwwp

👉 Subscribe for more leadership and business tips!
https://bit.ly/3Zrbu4L