These days, many consumers are finding buying decisions overwhelming and walking away from interactions online. It’s getting harder to tell what’s real – from product reviews to descriptions – which can lead to hesitation and confusion in people’s shopping habits. This poses a real challenge for organizations engaged in digital commerce. In this episode, we’ll hear from Corie Barry, C.E.O. of Best Buy, and Baiju Shah, Global Chief Strategy Officer at Accenture Song.

For this episode, our hosts Josh and Elise take us on a journey into the future of air travel. For the airline industry, the demand for operational resilience in the face of disruption has never been higher. Looking ahead, aviation companies need to reinvent themselves to build a future that is sustainable, innovative and more convenient for the customer. We’ll speak to Emily Weiss, Global Travel Industry Lead at Accenture and Decius Valmorbida, President of Travel at Amadeus.

If there was ever a time for organizations to get better at managing change, that time is now. Leaders have a love-hate relationship with the idea of change. And it’s easy to see why: Accenture research shows that 90% of organizations have gone through two or more major transformations in the past three years. In this episode, we’ll explore what it means to embrace reinvention as a long-term strategy. We’ll speak to Patrick Apostolo, Director of Corporate Operations and Business Transformation for EMEA at the Radisson Hotel Group; Karalee Close, Global Lead, Talent and Organization at Accenture; and Fred Oswald, Professor and Herbert S. Autrey Chair in Social Sciences at Rice University and Member, National Artificial Intelligence Advisory Committee (NAIAC).