In this episode of the Building HVAC Science Podcast, hosts Eric Kaiser and Bill Spohn welcome Tony Mormino, the Technical Sales and Marketing Director for Insight Partners, an HVAC commercial rep firm operating in North Carolina, South Carolina, and Georgia. Tony shares his journey in the HVAC industry, which started 25 years ago when he helped his father, a residential HVAC technician. Seeking a different path, Tony pursued an engineering degree and eventually transitioned into HVAC sales. The onset of COVID-19 pushed him into marketing as he sought ways to maintain customer engagement online, leading to his current role.

Tony explains that Insight Partners represents about 60 manufacturers in the Carolinas, providing sales, support, and parts for commercial HVAC equipment. They assist engineers with designing systems, offering various equipment options and supporting the installation and maintenance processes. Tony emphasizes their commitment to educating and empowering the HVAC community through online tools and social media. He highlights the importance of providing valuable content that benefits the audience rather than promoting the company directly, using interactive posts and educational materials to engage followers.

The discussion also touches on Tony's podcast, the Engineers HVAC Podcast, which aims to offer professional development hours (PDHs) to engineers, particularly those in New York and New Jersey. Tony and the hosts discuss the evolving nature of marketing and content creation, the role of AI in enhancing productivity, and the importance of authenticity in content. Tony encourages the HVAC community to give back and support each other, emphasizing the value of constructive feedback and mutual growth in the industry.

Tony’s Linked in: https://www.linkedin.com/in/tony-mormino/

insightusa.com/ (Company)

anchor.fm/engineers-hvac-podcast (Podcast)

youtube.com/InsightPartnersHVACTV (YouTube channel)

This episode was recorded in March 2024.

In this episode of the Building HVAC Science podcast, Eric introduces Matt Akins, the Manager of HVAC Education at the Air Conditioning Contractors of America (ACCA), as they delve into Matt's journey within the HVAC industry. Matt's career trajectory, starting as a dispatcher for an HVAC company at 19, took him through various roles, from technician to operations manager. His pivotal moment came when he compared his paycheck to a technician's, realizing the value of education and skill development in the field.

Through hands-on experience and formal education at a technical college, Matt gained comprehensive knowledge of HVAC systems and operations, from dispatching to troubleshooting. Despite the challenges and physical demands of the job, Matt's passion for teaching emerged, driven by a desire to share his expertise and improve industry practices.

Transitioning into teaching was a natural progression for Matt, fueled by his deep-rooted commitment to elevating the standards within the HVAC community. His multifaceted background equipped him with a unique perspective, allowing him to bridge the gap between technical intricacies and practical application. Through his role at ACCA, Matt now spearheads the development of training materials and conducts workshops covering a broad spectrum of topics, from system design to sales techniques. His journey exemplifies the transformative power of education within the HVAC industry, inspiring fellow practitioners to continually strive for excellence and innovation.

Matt’s Linked in: https://www.linkedin.com/in/matt-akins-66651a188/

ACCA Website: https://acca.org/home

This episode was recorded in March 2024.

In this episode of the "Building HVACScience" podcast, Wyatt Smith, founder and CEO of Upsmith, joined hosts Bill Spohn and Eric Kaiser to discuss his company's innovative approach to tackling America's skilled worker shortage. Wyatt detailed how Upsmith develops software aimed at enhancing productivity in the trades industry by using strategic technology to manage and improve workforce performance. He emphasized the importance of aligning employee behavior with company goals to drive profitability, especially given the challenges such as high interest rates and market uncertainty heightened by the COVID-19 pandemic.

During the podcast, Wyatt elaborated on the specific functionalities of Upsmith's software, which rewards tradespeople for their performance in real-time. This system not only increases productivity but also boosts morale by acknowledging and incentivizing workers' contributions. He shared insights on the impact of the pandemic, where many postponed home improvement projects were expedited, leading to a temporary surge in demand that pulled forward future opportunities, creating a more competitive environment for trades companies today.

Wyatt also discussed his personal journey from a farm in Alabama to leading a tech company, reflecting on the influence of his upbringing and education. He stressed the transformative power of technology in vocational training and workforce development, highlighting Upsmith’s role in fostering meaningful careers in the trades. The conversation also touched on broader industry trends, including the shift towards digital solutions to enhance service quality and employee engagement, underscoring the critical role of supportive technologies in the evolving landscape of skilled trades.

Wyatt’s Linked in: https://www.linkedin.com/in/wyatt-h-smith/

UpSmith website: https://upsmith.com

This episode was recorded in April 2024.