Building Community Through Hospitality: Jeff Gigante's Blueprint for Upscale Casual Success

Jeff Gigante, founder of Next Level Brands, joins Restaurant Masterminds to share how his Tampa-based restaurant group generates nearly $40 million with just three locations through "laid-back luxury" hospitality. Learn his strategies for employee retention (4.5 weeks vacation for all leaders), community integration, technology adoption challenges, and expansion plans for 20+ restaurants. Discover how treating culture as CapEx investment and authentic community engagement drives exceptional performance in upscale casual dining.

~This episode is sponsored by: Gusto → https://gusto.pxf.io/PBN ~
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#RestaurantBusiness #HospitalityLeadership #CasualDining

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