In this episode of the Building Bigger Lives podcast, Kathryn and Michael provide practical insights for business owners and leaders on how to foster a loyal and engaged workforce. They share strategies to reduce employee turnover and improve retention by focusing on creating a supportive work environment, transparent communication, and effective leadership. They explore various leadership practices, including delegation, recognition, and goal alignment, in an atmosphere where employees feel trusted, heard, and valued. Michael emphasizes the importance of leaders recognizing the psychological safety of their teams, particularly in the post-COVID era. They also touch on the costs associated with high turnover, including time and money spent on recruitment and training. The discussion emphasizes the importance of personal accountability and self-leadership for leaders, while acknowledging that while turnover is inevitable, organizations can take steps to improve retention through thoughtful strategies and practices.

Building Bigger Lives Podcast

https://www.instagram.com/buildingbiggerlives

Contact Coach Michael Regan-

www.facebook.com/CoachMichaelRegan

www.instagram.com/coachmichaelregan/

www.linkedin.com/in/mregan/

Contact Kathryn Pedersen-

http://www.instagram.com/steamboatmortgage

This episode features Jay Crowell, president of the National Retail Division for Cornerstone Home Lending. Jay shares his leadership journey and experiences connecting finance and sports through his father's basketball coaching legacy. He details his father's impact as a pioneering basketball coach and camp founder, while discussing how his upbringing shaped his professional career in mortgage and his approach to leadership. The conversation explores Jay's insights on leadership, including the importance of seeking understanding over winning and the value of integrating different perspectives, with lessons drawn from his father's basketball camp teachings.

Building Bigger Lives Podcast

https://www.instagram.com/buildingbiggerlives

Contact Coach Michael Regan-

www.facebook.com/CoachMichaelRegan

www.instagram.com/coachmichaelregan/

www.linkedin.com/in/mregan/

Contact Kathryn Pedersen-

http://www.instagram.com/steamboatmortgage

In this episode of the Building Bigger Lives podcast, Kathryn and Michael discuss the qualities of strong sales leaders. They focus on exploring qualities that distinguish effective sales leaders and professionals, emphasizing the importance of connecting features and benefits to customer outcomes while highlighting the role of emotional engagement and strategic thinking. The discussion covers how great salespeople demonstrate genuine care and confidence through insightful questioning and bold statements, while also examining the evolving impact of AI technologies on sales practices and strategies. The conversation concludes with insights on maintaining a positive mindset in sales, emphasizing the importance of continuous learning and adaptation in the face of technological changes and evolving sales landscapes.

Building Bigger Lives Podcast

https://www.instagram.com/buildingbiggerlives

Contact Coach Michael Regan-

www.facebook.com/CoachMichaelRegan

www.instagram.com/coachmichaelregan/

www.linkedin.com/in/mregan/

Contact Kathryn Pedersen-

http://www.instagram.com/steamboatmortgage