Building Better Pet Care — with Sam from West Island Cats and Dogs

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In this episode, Josh is joined by Sam Havill to talk about how she grew her pet care business from solo cat sitting to leading a 20+ person team across Montreal. They chat about the rise of force-free grooming, the impact of COVID on dog behaviour, and why trust-based care is changing the game in both grooming and training.

They chat about some common myths in the dog training world, why positive reinforcement matters, and what it really means to support our dogs’ mental well-being.

💡 Sneak Peek: Josh and Sam are teaming up on something big—designed to raise the standard for pet professionals. Curious? Tune in to hear what’s coming next.

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Thank you all for listening & stay tuned for more!