Bryan Touchstone, General Manager of Valencia Town Center

In this episode of The Voices of Business, host Joshua Maddux welcomes Bryan Touchstone, the General Manager of Valencia Town Center. Bryan brings over 35 years of experience in commercial retail management, having worked across the country in cities from Buffalo to Denver and now Santa Clarita. With a diverse background that spans radio broadcasting, accounting, and mall management, Bryan shares his professional journey, his passion for creating meaningful retail experiences, and the evolving role of Valencia Town Center in the heart of the community. What You Will Learn: How Bryan's career path moved from DJing to CPA to leading major mall propertiesWhat drew him to Santa Clarita and Valencia Town Center specificallyThe mall's transformation over the decades and community-centered programmingUpcoming events and future redevelopment plans for Valencia Town CenterThe importance of fostering strong community partnerships through events and outreach Episode Highlights: [00:03:00] Bryan shares his early career journey from radio to real estate via a telemarketing job.[00:07:30] What made Bryan choose Santa Clarita and his excitement about the area's growth and potential.[00:10:50] The social importance of Valencia Town Center and how the mall fosters community ownership.[00:14:30] Events and experiences the mall offers, including Slice House, Beats & Eats, and charity collaborations.[00:17:00] A walk through the mall's physical evolution, including the patios and historical carousel.[00:22:00] The strategy behind community partnerships, like the Wish Foundation and LEAP Museum.[00:27:00] Discussion on redevelopment: planning stages, community expectations, and adapting to new shopping trends.[00:36:00] Bryan and Joshua explore the role of podcasting in building relationships and community engagement. Featured Quotes: "There's not a single thing I would do over—even if I had the choice." – Bryan Touchstone "It's wonderful that people own this property and feel like it's their own." – Bryan Touchstone "We want to create scenarios where we're delighting you with something unexpectedly pleasant." – Bryan Touchstone "The city of Santa Clarita is very lucky to have such forward-thinking leadership." – Bryan Touchstone Resources Mentioned: Valencia Town CenterSlice House by Tony GemignaniLEAP Museum Join Us: Don't miss a moment of the conversation—subscribe to The Voices of Business on your favorite podcast platform. If you enjoyed this episode, share it with a friend, leave a rating, and write a review. Your support helps us amplify local stories and connect our business community even more deeply. Follow Us on Social Media The Voices Of Business: LinkedInFacebookInstagram SCV Chamber: FacebookLinkedInInstagram Corey Nathan: LinkedInInstagram Joshua Maddux: LinkedIn