Breaking the Status Quo: Upgrading Your Company's Approach to Customer Centricity

In this episode, Debbie Levitt, Founder and Principal at Delta CX, discusses the importance of using customer intelligence data to guide product decisions and how to upgrade a company’s approach to customer centricity. A wealth of insights are offered during our talk, so we hope you enjoy it!

About the Speakers

Debbie Levitt is the Founder and Principal at Delta CX, a full-service CX and UX consultancy and agency. She's also known as The Mary Poppins of CX/UX and is dedicated to transforming companies, departments, teams, projects, products, services, and experiences by focusing on the full arc of the Customer Experience.

For more information and to inquire on her agency's services, visit https://deltacx.com/

Alex Redondo is a Principal Strategist & Advisor with over 20+ yrs of exp., focused on Human-Centric UX Architecture, Research & Design. Empowering you to design desired outcomes that create meaningful impact with practical, actionable insights and resources from ✨ UX, Psychology, Behavioral Principles, & Strategy. Ultimately shaping the future of human experiences.

🔥 If you're intrigued to know how to drive real change, then check out the Human Insights newsletter series where Alex shares in-depth knowledge and strategies on designing for the human experience. Released on a weekly basis.

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