Bots, AI, & the Future of Billing at AdvancedMD with Angela McCoy

In this episode of Leaders in Medical Billing, Chanie Gluck sits down with Angela McCoy, Vice President of Revenue Cycle Operations at AdvancedMD, to explore her inspiring career journey and the innovations transforming the RCM space.

Angela shares how she rose through the ranks at AdvancedMD, a leading Project Management (PM) and Electronic Health Records (EHR) platform, by embracing roles and responsibilities others hesitated to take. She discusses how AdvancedMD is leveraging bots, managing offshore vendor relationships, and investing in AI to improve operational efficiency to enhance the billing experience for clients. Angela shares AdvancedMD’s philosophy behind building your own AI tools versus white-labeling existing technology.

Tune in to Angela’s insights on RCM innovation, leadership development, and the future of AI in medical billing!

Sponsored by 4D Global, empowering medical billing companies through offshore staffing, automation, AI and technology.