Boost Boerne Business - Hammer Tech Services

Boost Boerne Business welcomes Kerry Hammer and Kerri (Hammer) Rauch from Hammer Tech Services, the go-to IT experts in Boerne, Texas. In this episode, they discuss the wide range of services Hammer Tech offers—from setting up networks and cybersecurity to solving everyday tech problems. The conversation dives deep into the impact of AI on business security, the rise of sophisticated scams, and the importance of having professional IT support. Real-life stories, practical advice, and an examination of how technology is shaping the future for local businesses make this a must-watch for anyone concerned about digital safety.

Timeline:

• 00:00 – Introduction to Boost Boerne Business and Hammer Tech Services
• 00:25 – Meet Carrie Hammer and Carrie Rauch; business overview
• 01:00 – What Hammer Tech Services does: IT setup, support, and security
• 01:45 – Range of services: cabling, cameras, door access, servers, VPNs
• 02:30 – Everyday tech support: cybersecurity, password resets, printers
• 03:00 – The importance of rebooting and common tech troubleshooting
• 03:30 – Transition to AI and its impact on business
• 04:00 – The promise and risks of AI: large language models, scams
• 05:00 – Real-world examples: AI-powered scams and security threats
• 06:00 – Why cybersecurity is essential for every business
• 07:00 – The evolution of scams: from “Nigerian Prince” to AI-generated messages
• 08:00 – How AI makes scams more convincing (voice phishing, emails, texts)
• 09:00 – FBI warnings and the rise in social engineering attacks
• 10:00 – Local impact: real scam cases in Bernie and beyond
• 11:00 – Why small businesses are targeted and need protection
• 12:00 – How to contact Hammer Tech Services for help
• 13:00 – The onboarding process: website, phone, and support
• 14:00 – The value of local, trusted IT partners
• 15:00 – Positive uses of AI: analytics, business insights, coding
• 16:00 – The importance of human oversight when using AI
• 17:00 – Security products and real-time monitoring
• 18:00 – Stories from the field: city-wide outages and proactive support
• 19:00 – Hammer Tech’s growth and long-term client relationships
• 20:00 – Closing remarks: trust, partnership, and contact info

https://www.hammertechservices.com/

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Original Air Date: January 10th, 2025 as heard on Boerne Radio 103.9FM

Boost Boerne Business hosted by Baron Wiley

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