Blueprint for Innovation: Inside the CIO's Playbook

In this episode of Pay It Forward, host Adam Garbooshian, Head of Business Architecture, Payments Channels, sits down with Sri Shivananda, Chief Information Officer at J.P. Morgan Payments, for an energizing conversation about leadership, innovation, and why Sri believes payments is one of the most dynamic and impactful spaces to build a career today. Together, they explore the trust-powered foundation of J.P. Morgan Payments, the transformative potential of AI, and how real-time payments are reshaping customer expectations globally. Listeners will hear firsthand how Sri is cultivating a high-performing, inclusive tech culture grounded in learning, curiosity, and resilience.

Disclaimer: The views and opinions expressed herein are those of the authors and do not necessarily reflect the views of J.P. Morgan, its affiliates, or its employees. The information set forth herein has been obtained or derived from sources believed to be reliable. Neither the author nor J.P. Morgan makes any representations or warranties as to the information’s accuracy or completeness. The information contained herein has been provided solely for informational purposes and does not constitute an offer, solicitation, advice or recommendation, to make any investment decisions or purchase any financial instruments, and may not be construed as such. Any mentions of third-party trademarks, brand names, products and services are for referential purposes only and any mention thereof is not meant to imply any sponsorship, endorsement, or affiliation.© 2025 JPMorgan Chase & Co. All Rights Reserved.