Biz Communication Guy Podcast II Podcast Por Dr. Bill Lampton Ph. D. arte de portada

Biz Communication Guy Podcast II

Biz Communication Guy Podcast II

De: Dr. Bill Lampton Ph. D.
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Every week Bill Lampton, Ph.D.–the “Biz Communication Guy”–interviews renowned communication experts about their areas of expertise. Listeners learn tips, strategies, and guidelines for sales, management, customer service, presentation skills, technology, and persuasion. Catch every lively episode, so you will jet-propel your business communication skills–and profits! Economía Gestión y Liderazgo Liderazgo Marketing Marketing y Ventas
Episodios
  • Deb Krier Doesn’t Let Cancer Get the Final Word

    Deb Krier Doesn’t Let Cancer Get the Final Word
    Jan 7 2026
    Bill Lampton: Hi there, welcome to the Biz Communication Show. I’m your host, Bill Lampton, the Biz communication guy, once again bringing you communication tips and strategies that will boost your business. And as is the case always with the Biz Communication Show, this is not a solo act. I bring you those highly useful tips and strategies through conversations with a highly qualified guest. And today we do have a highly qualified guest coming to us from the greater Atlanta, Georgia, area. In fact, buckle up, friends, because today’s guest is a force to be reckoned with. Deb Krier is an entrepreneur, outspoken cancer advocate, three-time cancer survivor, and a certified integrated cancer coach who brings equal parts strategy, humor, and sass—how about that?—to the cancer conversation. She’s the founder of tryingnottodie.live because, let’s face it, “suddenly” has never been her thing. She now serves as a strategic advisor to business owners and executives facing cancer, helping them keep their businesses, their sanity, and their spark intact. With decades in marketing and PR under her belt, Deb knows how to command a room, and she’s here to remind us that cancer doesn’t get the final word—she does. Hello, Deb! Deb Krier: Hello, sir! I am so honored to be a guest on your podcast. We’re going to have such a fun conversation. Bill Lampton: Yes, we are going to, and you’ve been referred to me by other podcasters who have discovered how well you inform and inspire, and I know that will be the case today. Deb, one of the points I think that’s so important to begin with is when someone gets a diagnosis of cancer, there’s a variety of reactions that they can have. And of course, we will talk some about mindset, and that’s what we’re really talking about now because that’s a central part of our reaction and even our recovery. When you first got the diagnosis of cancer, what were the thoughts that went through your mind? Deb Krier: I was annoyed. I really was. It was like, “Excuse me?” And I literally told my doctor, “I’m sorry, I don’t have time for this.” And she looked at me like, “Well, darling, you’re going to have to make time.” But the fear, the anger—all of that didn’t come until a little bit later. But yeah, I was just annoyed. It was like, “Excuse me, you must have the wrong person.” Bill Lampton: “You’re interrupting my life.” Deb Krier: I know, I know. How rude! Bill Lampton: And is the question often among cancer patients, “Why me?” Deb Krier: Oh, yeah. You know, and I think we all feel that. There’s a little bit of guilt: “Did I do something to bring this on?” And of course, we didn’t. We all know people who smoke two packs a day and don’t get lung cancer, right? And there’s all of those things. Sure, there are things that we can do to make ourselves healthier just in general, but we certainly never want to do anything that has caused us to have cancer. And so I think there’s that, but yeah, there is the “Why me?”, even though the stats show that it’s a good portion of us. But yeah, it’s the “I’m sorry, go pick on somebody else” type of thing. Bill Lampton: As I mentioned to you when we got acquainted, I empathize with you because I’ve come through successfully two types of cancer: prostate cancer and colon cancer. And I remember so well waking up from a colonoscopy and the doctor said to me, “You have a cancerous polyp that we’re going to have to remove,” and it was eventually soon, really, remove twelve inches of my colon intestine. And you do have a range of thoughts, and of course, anger comes into that as well. Your life was going along quite smoothly—why does this happen to you? Which leads me next to what came of this. There are many people who could get cured, fortunately, and that’s it. But it really led to a new lifelong mission for you. Describe that mission to us, please. Deb Krier: Well, way back when I was just a wee little person, I worked for an oncologist and I worked for the American Cancer Society. And so I tell people, “I know just enough about this to be dangerous,” right? But I have a fabulous business coach, her name is Kathleen Caldwell, and it was her idea that I do this, and I went into it kicking and screaming. When she would say, “You need to help people,” I would say, “Oh, but I don’t want to be Cancer Girl. Ugh.” And I really did just want to get back to business as usual. But I realized I was helping people. I would be in the doctor’s office and they would have me talk to students or they would have me talk to new patients. I’m actually still in active treatment even after 10 years. I go in every 21 days and I go in, I’m the person going to, “You need some water? Do you need some crackers?” I’m bebopping around the infusion room. And it’s just kind of something that I have always done. But I really did realize that I could and ...
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    33 m
  • Elizabeth Cottrell Champions the Value of Handwritten Notes

    Elizabeth Cottrell Champions the Value of Handwritten Notes
    Dec 8 2025
    Bill Lampton: Hi there. Welcome to The Biz Communication Show. I’m your host, Bill Lampton, the biz communication guy, bringing you business communication tips and strategies that will elevate your business. And I don’t do this solo. I do it through a lively conversation with a communication expert who has excelled in business. And I’m very happy today to welcome Elizabeth Cottrell from Woodstock, Virginia. Elizabeth’s career path has been, I’ll definitely underscore this, anything but straight. With a graduate degree in human anatomy, she has been a leprosy researcher, published scientist, wife, mother, grandmother, community leader, and yes, there’s more. Freelance writer, desktop publisher, musician, and amateur radio operator. Since 2016, she has also served as the first woman to chair First National Corporation and First Bank in its 118-year history. Elizabeth is the author of Heartspoken: How to Write Notes that Connect, Comfort, Encourage, and Inspire. And it’s a terrific book. I’ve given it a five-star review on Amazon and I encourage everyone to order that book. Elizabeth speaks and writes widely about the lost art of personal notes through her Heartspoken movement. She encourages people to use note writing as a powerful way to strengthen relationships with family, friends, clients, employees, and donors alike. So I know that you will join me in welcoming Elizabeth Cottrell. Hello Elizabeth. Elizabeth Cottrell: Hello Dr. Bill. What a treat to be here. I’ve been looking forward to this. Bill Lampton: So have I and I know in the meantime you’ve been writing a lot of meaningful notes. Elizabeth Cottrell: I I do my best. I do try to practice what I preach. Bill Lampton: I want to ask you with that, yes, not a straight path career, with all that I just described, it certainly takes strong business communication skills. So I’m curious, where did you and how did you develop the communication skills that have put you even as a as an image breaker in the banking industry? Did you have courses? Did you have coaches or explore on your own? What what was the your path to the incredible wide range of business success that you’ve had? Elizabeth Cottrell: What a great question and and it took me um I’m I’m going down memory lane here but I mean I have to give my father tremendous credit, Jim Herbert, who lived to age 95. Um I’m the oldest of five, uh, and he came from a family of strong women, so he believed in me and my sister and that we could do anything our brothers could do. And, um, and Bill, he taught us, and I hope nobody thinks this is trivial because I think it’s extremely important, he taught us to hop up when somebody came in the room, to shake, shake their hand with a firm handshake, and look them in the eye. And he made us practice handshake because how often have all of us in business scenarios shaken hands with somebody who either had a very unimpressive handshake or broke our hand because it was so strong? So, um, I I think those are the those are the two things that immediately come to mind. But, um, I think he also had a philosophy which I think is really interesting for all of us children. He believed, he said, you don’t need I don’t need to teach you to be the best at anything, but I want to teach you how to do a lot of different things so that if somebody invites you to go water skiing, to go hiking, to go canoeing, you won’t have to say, oh, I don’t know how, I don’t want to do that. And so he gave us confidence in a whole wide range of things that I think then I took that into my later life. Bill Lampton: That’s a blessing and and so you had 96 years of valuable advice from your father. Elizabeth Cottrell: Absolutely. And and then I would have to say in terms of applying, um, that confidence later on to anybody I would any young person I would say is be yourself. We talked about this before we went live. Be yourself, um, show up, and be prepared. And those who have served me well. Bill Lampton: You remind me so much of my childhood because my father managed a department store. And he taught me, and he taught my brother, that when we came back from out of town when we’d become adults even, that it and we came into the store, we were to shake hands with every employee. Elizabeth Cottrell: Ah. Bill Lampton: We were to talk with them about what was going on with them, not what was going on with us. And early in my 20s, that was at first a little bit challenging and maybe awkward, but it it became something after a while. It was so rewarding to to renew contact with people in that store. Maybe if I hadn’t seen some of them in a couple of years, I’ve lived away. So, the the initial contact is is so valuable, and it’s as you say, the handshake is important because Elizabeth Cottrell: It is. Bill Lampton: just walking by and waving or but the handshake and and the right firmness of the handshake, that is that’s a signal of a closer ...
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    31 m
  • Media Master Mike Sammond Gives Guidelines Business Leaders Need

    Media Master Mike Sammond Gives Guidelines Business Leaders Need
    Oct 20 2025
    Hi there. Welcome to the Biz Communication Show. I’m your host Bill Lampton, the Biz Communication Guy. In our eighth season of hosting outstanding business communication professionals who share tips and strategies that will boost your business. And today it’s an extreme pleasure and privilege to welcome Mike Sammond from the greater Atlanta metropolitan area. For the past 13 years, Mike Sammond has been the President and CEO of Gwinnett Business RadioX, a company that produces, distributes and markets online radio shows and professional podcasts for businesses of all sizes in the Atlanta area. Mike Sammond is an award-winning radio and television sportscaster. It’s impossible to mention all the places he has been a headliner. I can mention CNN Headline News, ESPN, he’s been a sports highlight reporter and broadcaster, announcer for Olympic Broadcasting services, and they have heard his voice and his expertise in faraway places like Vancouver, London, Rio, Tokyo, Beijing, Paris, Singapore. In fact, there are quite a few people who say that they have worked internationally, but they may have crossed the border once. Here’s a guy who has been an international voice and presence for 13 years. Mike Sammond’s play-by-play experience, uh, covers all sports, baseball, football, basketball, and hockey. He’s announced games for Major League Baseball, Arena Football, International Hockey League, Southeastern Conference, and the list, as they say, could go on. Additionally, Mike has been a minority owner in professional minor league sports, such as hockey and Arena Football while serving as a top executive in sports management. So, I know you will be excited as I am to welcome Mike Sammond. Hello, Mike, how are you doin’? Hey there, Dr. Bill. How are you? You know, it would have probably been a lot easier just to say, he’s a jack-of-all-trades but a master of none. Uh, that would have been inaccurate, sir, because you are a master of many. I’ve had the wonderful privilege of being with you when you first started Business Radio X. I remember very well, a Gwinnett Business Radio X. I remember very well a reception that was held after your first year or so, and it was so impressive, the number of leaders that you had brought into that program, and many of them now have their own network of listeners and admirers. The the first thought that comes to me today, Mike, is with all of this and looking at the fact that at the University of Georgia, where I once taught speech communication, your bio on LinkedIn shows that you were a broadcast journalism major. So, the thought comes to my mind, and I’m sure to our viewers and listeners, exactly when did you start getting interested in journalism as a professional? I sometimes wonder if maybe in your baby crib there was a camera and a microphone. What what really stirred your interest? Was it maybe watching some highly competent broadcasters or sensing the impact of the media? What what really got you into this exciting and dramatic business? It’s it’s funny, Dr. Bill, because you see people today and like my my kids, you know, and they’re in their 20s now and, you know, when they were going to college, they didn’t know what they wanted to do or had no idea. I I didn’t have a a microphone or a TV camera with me in the crib, but I kind of knew at a very early age, growing up, uh, outside of Boston. I was a big-time hockey fan, and so back then, I used to watch the Boston Bruins. And this was back when they had, uh, the great Bobby Orr and Phil Esposito and the big bad Bruins. And then, and then I I played hockey every single day, and I loved it. And for some reason, you would think a young kid in New England, uh, who loves hockey, would wanna grow up and be a professional hockey player. But for me, watching the telecasts on TV, I wanted to be Fred Cusick and Johnny Pierson. Those were the announcers for the Boston Bruins back then. And I thought, “How cool is it to have a job where you’re paid to go see hockey or paid to go see sports?” And so, for whatever reason, I just decided as a young kid, now going back and knowing how much they get paid these days, I probably should have gone that route, but I, you know, I never had the big size or anything like that, and I was a decent hockey player, but I wasn’t good enough. Uh, so from the age of six, seven, eight, nine years old, I knew I wanted to be a sportscaster of of some way. And when I was a sophomore in high school, my dad took a job in Atlanta, so we moved, uh, down south to the Atlanta metropolitan area, Alpharetta. I’m a graduate of Milton High School. And it turns out, I didn’t know at the time, but I was very fortunate that to move down here because UGA and I’m sure you know this, had one of the top journalism schools in the the country. Uh, back in the day, back in the the late 80s, if you wanted to be a broadcaster, you would go to Syracuse was the number one school. That...
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    36 m
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