Beyond the Logo: How One Business Uses Brand to Make Decisions

In this episode of the Good Brand Podcast, we sit down with Carolyn Jones (CJ), co-director of Anatomical Concepts, a Glasgow-based company providing rehabilitation technology and personalised services for people following life-changing illness or injury.

Five years after working together on a comprehensive rebrand, CJ shares how brand strategy has become the backbone of their business decisions, recruitment process, and daily operations. From using brand values as a strategic filter for new projects to embedding their mission into every client conversation, this conversation reveals how a well-crafted brand can transform not just external perception, but internal culture and business growth.

CJ discusses the vulnerability required in the brand process, how they've maintained authenticity while scaling, and why their brand guidelines live on the front page of every official document rather than gathering dust in a drawer. We love this, a case study in how small businesses can leverage brand as a practical tool for sustainable growth and meaningful impact.

Want to talk? Have a look at our website, Good Brand Consultants.