Episodios

  • Scaling Solutions for Workforce Wellbeing

    Scaling Solutions for Workforce Wellbeing
    Apr 22 2025

    In series 3 episode 3 of the Best Ideas Win podcast, the CGA team embarks on a thought-provoking exploration of the complex issues surrounding workforce dynamics in the healthcare industry. From addressing burnout and stress to leveraging data and technology for personalized solutions, this episode covers it all. Whether you're a healthcare leader, a clinician, or someone interested in the intersection of technology and human resources, this episode provides valuable perspectives and actionable insights. Tune in to explore how healthcare can transform workforce management to create a more resilient and thriving environment for caregivers and patients alike.


    Takeaways

    • Healthcare needs to understand diverse workforce challenges, focusing on individual stressors.
    • Addressing burnout is key to improving patient care and safety.
    • Leaders must understand employee needs and integrate them into decision-making.
    • AI offers quick, cost-effective solutions for workforce challenges.
    • Consider both personal and professional aspects of healthcare workers for better wellbeing.
    • Collaborative efforts and innovative thinking can transform healthcare workforce management.
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    1 h y 16 m
  • Scaling Investment in AI

    Scaling Investment in AI
    Mar 25 2025

    In this episode of series 3 of The Best Ideas Win Podcast, host Scott Perryman is joined by co-host Eric Eskioglu, and guest Laura Edell as they delve into the challenges and strategies surrounding AI adoption in healthcare. Together, they explore the practical realities of AI adoption from the strategic investments required to build AI readiness, to the cultural shifts necessary for success. Instead of focusing on hype, this conversation breaks down how healthcare systems should allocate resources, define AI leadership roles, and measure success beyond just financial returns. This episode moves into real-world applications of AI in healthcare, exploring how organizations at different budget levels,from $100,000 to $100 million, should prioritize their AI investments. From building a strong data foundation to the emerging role of a Chief AI Officer (CAIO), the discussion highlights the key strategic decisions that can guide the future of AI-powered healthcare.


    Takeaways

    • AI adoption in healthcare requires a strong cultural foundation.
    • A clear AI strategy is essential for effective implementation.
    • Data quality is critical; garbage in, garbage out applies to AI.
    • Psychological safety in the workplace fosters innovation and risk-taking.
    • Fractional leadership roles can optimize resource allocation in healthcare.
    • Collaboration with technology partners should focus on problem-solving, not just purchasing solutions.
    • Healthcare systems must evolve to integrate AI into workflows.
    • Investing in AI requires a balance between innovation and measurable ROI.
    • Because data breaches in healthcare can be extremely costly in multiple domains, cybersecurity investments are crucial.
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    52 m
  • Leadership at the Edge of AI with Laura Edell

    Leadership at the Edge of AI with Laura Edell
    Mar 11 2025
    Welcome to International Women's Day 2025!This first episode of Series 3 of The Best Ideas Win Podcast, brought to you by Csuite Growth Advisors, blends personal experiences with insights into AI, healthcare, and leadership. Hosted by Scott Perryman alongside co-hosts Brian Paradis and Brian Spisak, this episode features guest Laura Edell, Chief Data Scientist, AI and Machine Learning, New Markets at Microsoft. The discussion covers key takeaways from the HIMSS Global Conference 2025 in Las Vegas, Nevada, where AI in healthcare was a major focus. Topics include leadership-first approaches to AI adoption, engaging CFOs in AI investment, and the importance of interdisciplinary collaboration in innovation. The episode also announces an upcoming book by the team on AI and leadership. Additionally, Laura highlights the significance of mentorship and sponsorship for women in tech, while upcoming industry events are previewed, including AI conferences and leadership summits.Join Csuite Growth Advisors @:HPN USA 2025Omni La Costa San Diego, CA, July 9-11, 2025Fontainebleu Miami, FL, September 8-10, 2025Info: https://hpn-usa.comRegister: https://hpn-usa.com/register-to-attend/AIMed 2025 in San Diego, CAManchester Grand Hyatt, San Diego, CA, November 10-12, 2025Info: https://aimed.swoogo.com/AIMed25Register: https://aimed.swoogo.com/aimed25/beginJoin Scott Perryman @ "Playing with AI in Healthcare" - Play Without Borders, The 2025 Strategic Play Conference, Nita Lake Lodge Whistler, BC, Canada, April 23-24, 2025Info: https://www.strategicplay.com/2025-strategic-play-conference-whistlerRegister: https://www.eventbrite.ca/e/whistler-canada-strategic-play-conference-2025-play-without-borders-tickets-1039228629807?aff=oddtdtcreatorJoin Laura Edell @ "Keynote" - Optimized AI Conference (formerly known as the Southern Data Science Conference), Cobb Galleria Centre, 2 Galleria Pkwy SE, Atlanta, GA 30339, Apr 14-16, 2025,Info: https://www.oaiconference.comRegister: https://www.oaiconference.com/event-details/optimized-ai-conferenceJoin Brian Spisak @:"10 KPIs to Improve and Ensure Data Quality" - American College of Healthcare Executives (ACHE) 2025 Congress on Healthcare Leadership, George R. Brown Convention Center, 1001 Avenida de las Americas Houston, Texas 77010, March 24–27, 2025, Register: https://congress.ache.org/aaStatic.asp?SFP=UFpUSktKTk5AMjA0NjlAUmVnaXN0cmF0aW9uIHwgQUNIRSAyMDI1IENvbmdyZXNzIG9uIEhlYWx0aGNhcmUgTGVhZGVyc2hpcA"AI and Leadership: Incorporating Generative AI into Crisis Leadership Course," Harvard University National Preparedness Leadership Initiative, Begins May 13, 2025, Register: https://npli.hsph.harvard.edu/our-programs/ai-and-leadership/"Keynote" - 2025 American Hospital Association (AHA) Leadership Summit, JW Marriott Nashville, 201 8th Avenue South Nashville, TN 37203, July 20-22, 2025, Register: https://leadershipsummit.aha.org/registration-lsEpisode Takeaways:AI Adoption Strategy: AI should be implemented with a leadership-first, technology-last approach.CFO Communication: Successful AI investment depends on translating technical benefits into financial value for CFOs.Interdisciplinary Leadership: AI-driven healthcare innovation requires collaboration across clinical, financial, and technological domains.Mentorship Matters: Sponsorship and mentorship are crucial for empowering women in STEM fields.AI and Healthcare Trends: Governance, data quality, and real-world AI applications were key themes at HIMSS and other industry conferences.Cybersecurity Concerns: AI and cybersecurity must evolve together to protect patient data and healthcare infrastructures.Upcoming Book: The podcast team is co-authoring a book on AI and leadership, emphasizing practical frameworks for innovation.Industry Events: Key upcoming conferences and leadership summits will explore the future of AI and healthcare.
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    1 h y 5 m
  • Employee Benefits Reimagined and Redesigned

    Employee Benefits Reimagined and Redesigned
    Jan 27 2025
    In this episode, Jean-Claude discusses the evolving landscape of employee benefits and workforce retention strategies in healthcare. He emphasizes the importance of understanding employee needs, the role of technology in delivering benefits, and the necessity for a holistic approach that considers the diverse workforce. The conversation also highlights the significance of cross-functional collaboration within organizations to leverage benefits as a strategic asset rather than just an HR function, the importance of understanding employee financial needs and the role of financial literacy in the workplace, the significance of providing earned wage access and dynamic benefits tailored to a diverse workforce, and the need for effective communication and education for decision-makers. The discussion also highlights the value of voluntary benefits in supporting employees during financial hardships and offers insights into the future of healthcare benefits, particularly regarding the demand for GLP-1 drugs and their implications for employers and employees alike. Topics
    • Workforce Retention
    • Trends in Supplemental Benefits
    • Addressing Employer Challenges
    • Technology in Benefits Delivery
    • Holistic Approach to Employee Benefits
    • Understanding Employee Needs
    • Evolving Client Relationships
    • Cross-Functional Collaboration in Benefits
    • Strategic Asset of Employee Benefits
    • Same Day Pay and Innovative Solutions
    • Understanding Employee Financial Needs
    • The Importance of Financial Literacy
    • Dynamic Benefits for a Diverse Workforce
    • Voluntary Benefits and Employee Support
    • The Future of Healthcare Benefits
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    1 h
  • Workforce Development: Staffing at Scale

    Workforce Development: Staffing at Scale
    Jan 15 2025

    Summary

    In this episode, Scott Perryman and co-hosts Brian Paradis and Brian Spichak engage with Shauna Washington, who leads workforce development at Trinity Health. They discuss the evolution of workforce development in healthcare, the distinction between talent acquisition and workforce development, and the importance of creating career pathways for entry-level roles. Shauna shares insights on navigating barriers to workforce development, the significance of community partnerships, and the challenges posed by state-specific policies. The conversation also touches on innovative solutions for workforce housing and the metrics that keep leaders awake at night. Shauna emphasizes the need for courage in addressing workforce challenges and the importance of advocacy for supportive policies.

    Takeaways

    • Workforce development is essential for addressing healthcare shortages.
    • Creating career pathways for entry-level roles can enhance retention.
    • Community partnerships are crucial for removing barriers to employment.
    • Understanding state-specific policies is vital for effective workforce development.
    • Innovative housing solutions can support workforce stability.
    • Talent acquisition and workforce development serve different but complementary roles.
    • Engaging in policy advocacy can advance workforce initiatives.
    • Navigating barriers requires collaboration with community resources.
    • Courage and creativity are necessary for workforce development leaders.
    • Continuous investment in workforce development yields long-term benefits.

    Topics

    • Introduction to Workforce Development
    • Understanding Talent Acquisition vs. Workforce Development
    • The Importance of Entry-Level Roles in Healthcare
    • Navigating Barriers to Workforce Development
    • Community Partnerships for Barrier Removal
    • The Role of Housing in Workforce Development
    • Metrics That Matter in Talent Acquisition
    • Addressing Workforce Shortages
    • Tailoring Workforce Development for Rural Communities
    • Future Goals in Workforce Development
    • The Importance of Co-Creation and Community Engagement
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    1 h y 2 m
  • Expanding Access, Access & Access

    Expanding Access, Access & Access
    Dec 17 2024
    Summary In this episode, Scott Perryman and his co-hosts engage with Dr. Steve Hester from Norton Health to discuss the evolving landscape of healthcare workforce management. Dr. Hester shares insights on the importance of flexibility, employee engagement, and the need for healthcare systems to care about their employees and patients. The conversation also touches on the role of technology in facilitating workforce flexibility, the significance of primary care in the healthcare ecosystem, and the strategic planning necessary to enhance access to care in underserved communities. Dr. Hester emphasizes the need for healthcare organizations to focus on the basics while also innovating to meet the changing demands of both employees and patients. Takeaways
    • Flexibility in work schedules is crucial for attracting and retaining talent.
    • Healthcare organizations must focus on employee engagement and value.
    • Technology can enhance workforce flexibility but must be user-friendly.
    • Patients today prioritize access and convenience in healthcare services.
    • Primary care plays a vital role in navigating the healthcare system.
    • Healthcare systems should design access thoughtfully to improve patient care.
    • Caring about employees leads to better retention and organizational culture.
    • Simplicity in healthcare processes can lead to better outcomes.
    • Strategic planning is essential for addressing community health needs.
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    56 m
  • Rethinking Flow, Friction, and Flexibility

    Rethinking Flow, Friction, and Flexibility
    Nov 19 2024
    Summary In this conversation, Scott Perryman and his co-hosts discuss the challenges and opportunities in transitioning to value-based care in healthcare. Dr. Mukul Mehra shares insights on IllumiCare, a platform designed to enhance healthcare economics by providing real-time cost information to physicians, thereby promoting better decision-making and stewardship. The discussion covers the importance of engaging physicians in value-based care initiatives, the friction points in current compensation models, and the cultural shifts necessary for effective healthcare delivery. The conversation emphasizes the need for financial incentives and the role of technology in improving patient outcomes while managing costs. In this conversation, Scott Perryman discusses the critical need for healthcare professionals to reconnect autonomy with knowledge and cost awareness. He emphasizes the gaps in medical education regarding financial literacy and the importance of peer learning in improving cost efficiency. The dialogue explores the role of dynamic order sets in managing costs, the necessity of collaboration between clinicians and administrators, and the significance of situational awareness in healthcare leadership. Ultimately, the conversation advocates for a mission-driven approach to stewardship in healthcare, highlighting the unsustainable nature of current practices. Chapters 00:00 Introduction to Value-Based Care Challenges 02:45 IllumiCare: A New Approach to Healthcare Economics 06:02 Understanding Value-Based Care: Definitions and Engagement 08:55 The Role of Physicians in Value-Based Care 11:53 Transitioning from Fee-for-Service to Value-Based Care 15:07 Friction Points in Healthcare Compensation Models 18:10 Cultural Shifts in Healthcare Delivery 20:59 Stewardship and Cost Management in Healthcare 23:52 The Future of Healthcare Economics 30:38 Reconnecting Autonomy and Knowledge 31:36 The Gap in Medical Education 33:01 Cost Awareness in Medical Practice 34:55 Peer Learning and Cost Efficiency 36:50 Dynamic Order Sets and Cost Management 40:35 Caring for Colleagues and Patients 42:50 Bridging Clinical and Financial Insights 44:45 Granular Cost Awareness in Healthcare 48:32 The Role of Physician Leaders in Cost Management 53:00 Collaboration Between Clinicians and Administrators 56:54 The Importance of Situational Awareness 01:00:07 Mission-Driven Stewardship in Healthcare
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    1 h y 3 m
  • The Pediatric Moonshot with Tim Chou

    The Pediatric Moonshot with Tim Chou
    Nov 10 2024

    Summary

    In this episode of The Best Ideas Win Podcast, we sit down with Tim Chou, a visionary who has journeyed from tech to pediatric healthcare with one bold mission: to transform children's healthcare worldwide. Tim shares the story behind the ambitious Pediatric Moonshot initiative, designed to combat healthcare inequity through powerful AI applications. He dives into how real-time data access and collaboration can revolutionize care for children everywhere and sheds light on the unique challenges of engaging healthcare leaders and pioneering AI-driven solutions in pediatric specialties. From reimagining medical record management to enhancing clinical trials, Tim highlights the game-changing role of AI in healthcare—and why asking the right questions and sparking curiosity are key to breakthrough solutions. Listen in as Tim calls on us all to support the development of distributed AI labs, propelling pediatric care into a new era of innovation and improved outcomes for children around the globe.

    Chapters

    00:00 Introduction to the Pediatric Moonshot
    02:50 Tim Chu's Journey into Healthcare
    05:45 The Challenge of Pediatric Healthcare
    09:10 Setting Ambitious Goals for Healthcare
    12:00 Real-Time AI Applications in Medicine
    14:52 Building a Global Healthcare Infrastructure
    18:05 Harnessing Collective Knowledge in Pediatrics
    21:08 Creating a Platform for Future Medical Technologies
    23:57 Engaging Healthcare Leaders in Innovation
    26:53 Distributed AI Infrastructure in Healthcare
    31:28 Transforming Patient Records with AI
    37:16 Innovations in Pediatric Clinical Trials
    43:38 The Art of Asking Questions
    49:29 Curiosity as a Driver for Learning
    53:20 Building a Distributed AI Lab
    01:00:57 Connecting with the Pediatric Moonshot
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    1 h y 4 m
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