📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Turn Your Guestbook into a Marketing Machine

That dusty guestbook in your hallway? Let’s make it do some heavy lifting! This week, Gerry walks through practical ways to transform guest comments into email content, social media gold, and glowing Google reviews. You'll leave this episode with ready-to-implement ideas to grow visibility and loyalty—without lifting a finger (well, maybe one).

⏰ TIMESTAMPS:
00:00 Intro & Hook
01:30 Where to place your guestbook
02:40 What to ask your guests
04:20 Getting consent to reuse quotes
06:00 Posting comments online
07:15 Thank-you follow-ups that win return bookings
08:30 Bonus AI trick you can use today

#B&BGuestbook #BedAndBreakfast #BnbMarketing #GuestExperience #BnbTips #HospitalityMarketing #GuestReviews #SmallHotelSuccess #BnBLife #SocialProof #BoostYourBookings

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2026/01/how-can-i-turn-my-bb-guestbook-into-a-powerful-marketing-tool-104

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

5 Ready-to-Send Email Templates Every B&B Needs

Emails are your B&B’s silent sidekick. In this episode, we reveal the 5 emails that save time, increase guest satisfaction, and boost rebookings. If you’ve ever scrambled to write a last-minute check-in message, this one’s for you

🎯 Practical, real-life tested, and guest-friendly.

⏱️ TIMESTAMPS
00:00 - Welcome & Subscribe Reminder
00:45 - Why Email Templates Matter
01:40 - Booking Confirmation Email
03:10 - Pre-Arrival Reminder Email
05:00 - Thank You & Review Request
07:15 - Cancellation Email That Converts
09:00 - Seasonal Promo Email
11:00 - Bonus Trick: The P.S. Line
12:15 - Quick Takeaways & Question

#B&Bemailtemplates #bnbmarketing #emailtemplates #guestexperience #bedandbreakfastowner #hospitalitylife #directbookings #bnbmanagement #reviewrequest #guestcommunication #bbemailtips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/5-email-templates-every-bb-should-have-ready-to-send-103

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Instagram for B&Bs: Quick Wins Without the Overwhelm

Instagram doesn’t have to be a full-time job. In this episode, we’re giving bed and breakfast owners real-world tactics that actually work. No dancing, no fluff—just 3 post ideas, batch strategies, and a bonus Canva hack that’ll save you hours. Perfect for busy B&B owners who want more bookings without the social media burnout.

Timeline:
0:00 – Welcome & why Instagram matters
2:30 – Start small: the 3-post formula
6:15 – Time-saving tools & batching
10:45 – Authenticity beats perfection
14:20 – Hashtags + engagement tips
18:00 – Secret scheduling hack reveal

#InstagramforB&Bs #InstaForBnBs #BBMarketing #SocialMediaSimplified #QuickWinsForHosts #BBVisibilityBoost #InstagramMadeEasy #BedAndBreakfastLife #BBSocialSuccess #HospitalityMarketing #BBPromotionTips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/instagram-for-bbs-quick-wins-without-the-overwhelm-102

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Should You DIY Your B&B Photos or Hire a Pro?

In this episode of the Bed, Breakfast & Business Podcast, we’re zooming in on what really sells your B&B—your photos. From lighting tips to the cost-benefit of hiring a photographer, we explore the options to help you show off your space in its best light.

Timeline:
⏱️ 00:30 – How guests judge your listing
⏱️ 02:00 – DIY tips that actually work
⏱️ 05:30 – When to hire a pro
⏱️ 07:40 – Hybrid approaches to stretch your budget

#PhotographYourB&B #How To Photograph Your B&B #bnbmarketing #bedandbreakfastlife #bnbowner #airbnbhosttips #bnbphotography #hospitalitymarketing #bnbsuccess #bnblistingtips #vacationrentalphotos #bnbphototips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/12/how-to-photograph-your-bb-like-a-pro-101

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

The Guest Loyalty Loop That Makes Guests Return—Without Discounts

Tired of one-and-done guests? In this episode of Bed, Breakfast & Business, we show you how to build a guest loyalty loop that feels like a warm hug, not a pushy promo.

You’ll learn:
• Why loyalty starts before check-in
• How to build unforgettable first impressions
• The small details guests remember (and rebook for)
• How to use notes, not tech, to personalise return stays
• The daily 30-second routine that locks it all in

⏱️ Timestamps:
00:00 – Intro: The power of repeat guests
01:20 – When loyalty actually begins
03:45 – The guest welcome that builds return visits
06:10 – Personal touches that create emotional connection
09:00 – What to send after they leave
11:30 – Loyalty loop system you can actually stick to
13:45 – Bonus: Our 30-second guest memory trick
15:00 – Wrap-up + next steps

#Guest Loyalty #bnbtips #guestloyalty #hospitalitymarketing #repeatguests #smallbizhospitality #bedandbreakfastowner #bnbstrategy #loyalguests #hospitalitylife #bnbsuccess

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/guest-loyalty-how-do-you-turn-one-time-guests-into-regulars-100

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

The OTA Dilemma: Balancing Bookings and Profits at Your B&B

👂 In this episode, we explore how to use OTAs without losing your margins — and how to build a direct booking system that gets repeat guests with zero commission.

📌 Timeline:
00:00 - Let’s talk commissions
01:20 - When OTAs work well
03:15 - Hidden costs of using OTAs
05:00 - Building guest relationships
06:45 - The smart booking split
08:30 - Today’s top tip

#ReduceOTAFees #BookDirect #BNBMarketing #StopOTAOverload #HospitalityTips #DirectBookingStrategy #SmallHotelMarketing #OTAFees #MasteringBandB #BnbBusinessGrowth #GuestExperienceMatters

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-to-reduce-ota-fees-without-losing-bookings-099

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Your B&B Elevator Pitch – 3 Things Every Owner Should Say

🔑 Whether you’re just starting or rebranding, your elevator pitch is not optional. This episode gives you a practical way to nail yours and attract guests who get you.

⏱️ Timeline:
00:00 – Welcome & why this matters
01:00 – What an elevator pitch is
02:30 – How to make yours pop
04:50 – The biggest pitch fails
07:00 – Fill-in-the-blank template
08:45 – Final thoughts & listener challenge

#B&Belevator pitch #BBMarketing #HospitalityTips #BedAndBreakfastOwners #BBSuccess #BBBranding #MarketingForBnb #HospitalityBranding #BBLife #GuestExperienceMatters #BBTips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-to-write-your-bb-elevator-pitch-098

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

Creating a Seamless Departure—Last Impressions Matter Too

Today, we focus on the goodbye—because it’s not just how your guests arrive that counts. In this episode, we dig into practical ways to improve the guest checkout process, boost repeat bookings, and get those golden 5-star reviews. This is the final impression that makes a lasting impact.

🕰 Timeline
00:00 – Episode intro
01:00 – The psychology of last impressions
03:00 – Clear checkout communication
05:00 – Making breakfast easy on departure day
07:30 – Adding personal touches guests remember
10:00 – Saying goodbye, even when you miss them
12:00 – Wrap-up & Mastering B&B Management Course

#GuestDeparture #bnbsuccess #guestexperience #checkouttips #hospitalityhacks #bnbmanagement #farewellmatters #seamlessdeparture #bedandbreakfastlife #bnbreviews #hospitalitytips

⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/11/how-can-you-make-your-guest-departure-feel-special-097

📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download

You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast

Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness

Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/

LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business

Instagram — https://www.instagram.com/bedsbreakfastsandbusiness

BlueSky — @bnbprotips.bsky.social‬‬‬

Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast

YouTube
https://www.youtube.com/@BedBreakfastBusiness

A Division of Keystone Hospitality Property Development