In this episode, Debra Jaeger, SVP and Chief Revenue Officer at Mount Sinai, shares how she is unifying fragmented revenue operations, improving cash collections and denials, and leveraging AI, predictive analytics, and workforce development to modernize the revenue cycle and enhance the patient financial experience.

In this episode, Kyle Glass, Regional Chief Financial Officer and Senior Vice President at UChicago Medicine AdventHealth, discusses how the academic community hospital partnership is growing oncology, neuroscience, and orthopedic services while improving patient access and navigation. He also shares perspectives on competition in a crowded market, consolidation pressures, and how AI and technology are shaping the future of access and the revenue cycle.

In this episode, Stephanie T. Wells, CPA, CPC, Senior Vice President of Revenue Cycle and HIM at Ochsner Health, shares how her team is navigating reimbursement erosion, rising denials, and complex payer behavior. She discusses priorities for 2026 including automation and AI adoption, workforce development, operational resiliency, and building a sustainable, high performing revenue cycle operation.

In this episode, Wendy Fielding, Chief Financial Officer at Dartmouth Health, joins the podcast to discuss the role of successful partnerships in driving organizational stability and growth. She shares how supporting the individual development of team members strengthens finance teams, and reflects on how the CFO role continues to evolve amid shifting financial, operational, and strategic demands in healthcare.

In this episode, Sham Firdausi, Deputy Chief Financial Officer of County of Santa Clara Health System, shares how a mission driven finance and revenue cycle strategy is helping one of the nation’s largest public health systems navigate historic funding headwinds. He discusses payer provider collaboration, responsible AI adoption, and building operationally integrated finance teams to protect access to care.

In this episode, Nick Olson, Executive Vice President and CFO of Sanford Health, shares how the integrated nonprofit system is advancing value based care, investing in rural health transformation, and pursuing smart growth through integration and partnerships. He discusses balancing financial stewardship with long term sustainability while expanding access and affordability across rural communities.

In this episode, Andy Zukowski, Chief Financial Officer at ECU Health, joins the podcast to discuss key financial trends shaping healthcare, including rising costs of care and long-term sustainability. He shares how his team maintains focus on a multi-year strategic agenda while navigating uncertainty and balancing financial discipline with the need to support high-quality patient care.

In this episode, Caswell Samms III, Executive Vice President and CFO of Nemours Children’s Health, discusses financial priorities for 2026, including purposeful growth, Medicaid reimbursement pressures, and strategic investments in maternal care and virtual health. He also shares how CFOs must lead with agility, clinical insight, and mission focus in an uncertain healthcare landscape.