Bean There, Done That! Podcast Por The Coffee Commune arte de portada

Bean There, Done That!

Bean There, Done That!

De: The Coffee Commune
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Welcome to ”Bean There, Done That!” your essential podcast for mastering the world of hospitality. Hosted by industry expert, Phillip Di Bella, we cut through the noise to deliver straightforward, actionable insights and strategies. Each episode explores the powerful interplay of knowledge and connections, presenting real-life case studies from Australia’s thriving hospitality scene. We feature thought leaders who share their experiences, ensuring you have the answers you need when facing a business challenge. Whether you’re a budding cafe owner or a seasoned hospitality professional, ”Bean There, Done That!” is your hub for insights, inspiration, and industry connections. We’re here to help you turn hurdles into opportunities for growth and success. Join our growing community with the hashtags #BeanThereDoneThat, #HospitalityHub, #CafeInsights, and #CoffeeCommune. With ”Bean There and Done That,” your roadmap to hospitality success is just a listen away.The Coffee Commune Economía Gestión Gestión y Liderazgo Liderazgo Marketing Marketing y Ventas
Episodios
  • Pay Day Superannuation: What You Need to Know Now

    Pay Day Superannuation: What You Need to Know Now
    Mar 22 2026
    The Australian Taxation Office is introducing the biggest shift to superannuation in years, moving from quarterly payments to a "Payday Super" model. Linda Dang, CEO of e.Advisory, joins Phil Di Bella to explain how hospitality businesses must adapt their cash flow and payroll systems before 1 July to avoid daily compounding penalties. WHY LISTEN Understand the Mandate: Learn exactly what Payday Super means for your weekly or fortnightly pay cycles. Avoid Penalties: Discover how the ATO's new penalty regime compounds interest on a daily basis for late payments. System Upgrade: Identify which payroll softwares automate award compliance and super distribution. Cash Flow Strategy: Get practical advice on transitioning your bank balance to handle more frequent outflows. Data Integrity: Understand why the 28-day "buffer" for fixing errors is disappearing. KEY TAKEAWAYS Start Early: Do not wait until 1 July; implement payday super payments now to identify system errors and adjust cash flow expectations. Audit Your Data: Ensure all employee TFNs and super fund details are 100% accurate, as "bad data" is the primary cause of payment failure. Use Modern Payroll: Transition away from manual tracking to software like FoundU, Tanda, or Deputy to manage complex hospitality awards and automated super calculations. Prepare for the Double-Hit: In July, businesses must pay both the final June quarter super and the new payday super simultaneously. Manage the "Stapling" Rule: Employers are responsible for checking the ATO portal to find an employee's "stapled" fund if they don't provide details. Beyond Super: Track every tax invoice and expense daily rather than monthly to maintain a true picture of "liquid cash". Expert Integration: Treat bookkeeping and accounting as an investment that removes the "admin burden," allowing owners to focus on front-of-house growth. BEST QUOTES [00:02:22] "Payday super, essentially paying super as you pay wages." [00:03:33] "ATO's number one focus has always been on workers' superannuation. It is their number one red flag." [00:03:45] "They're happy for you to owe them money. But certainly not happy for you to owe your workers money." [00:07:21] "We just have to assume it's going to be tough. Okay. Yeah. So it's expect the worst, right?" [00:09:18] "It gets compounded every single day... 0.03% every single day if you don't pay super in time." [00:12:13] "Accounting and bookkeeping is always an investment. It takes the admin burden off a business owner." [00:14:01] "The money coming into your cash register... is not yours until you've paid all your expenses." ABOUT THE GUEST Linda Dang Linda is the CEO and Founder of e.Advisory and a hospitality accountant turned business growth consultant. With over a decade of experience, she combines a background in hospitality management with financial expertise to help SMEs navigate complex compliance and growth hurdles. What you’ll learn from them today: How to transition your business to the Payday Super model and use payroll technology to automate compliance. Links: Website: advisory.com.auLinkedin: https://www.linkedin.com/company/management-advisors-pty-ltd/Instagram: https://www.instagram.com/managementadvisors/ BRANDS, TOOLS & RESOURCES e.Advisory – Linda Dang’s accounting and business growth firm – advisory.com.au The Coffee Commune – A collaborative hub for the coffee and hospitality community – coffeecommune.com.au Xero / MYOB – Accounting software with integrated payroll features. FoundU / Tanda / Deputy – Specialist payroll and workforce management software for hospitality. HostPlus / Australian Super – Superannuation funds offering free employer portals for small teams. QuickSuper – A free clearinghouse alternative for teams of five or fewer. SHARE-WORTHY MOMENTS [00:02:44] The "Insolvency" Safeguard: Why the government is mandating weekly payments to protect employee retirement funds. [00:03:53] The Death of the Free Clearinghouse: Why the ATO is retiring its Small Business Superannuation Clearinghouse. [00:04:52] Software vs. Spreadsheets: Why hospitality owners cannot afford to manually calculate 7 AM vs. 7 PM award rates anymore. [00:07:02] The 20-Day Grace Period: The one-time "leeway" for new employees before penalties kick in. [00:08:18] What is "Stapling"? How to find an employee's super fund when they don't know it themselves. [00:09:57] The Queensland Outlook: Why 500,000 businesses are currently underprepared for 1 July. [00:13:37] The BAS Myth: Why you can't actually "reduce" your BAS and what you should focus on instead. TIME-STAMPED RUN-DOWN [00:00:43] – Introduction to Linda Dang and e.Advisory. [00:02:03] – The 1 July Deadline: Defining the Payday Super mandate. [00:02:56] – The Cash Flow Impact: Why businesses must start the transition now. [00:03:33] – ATO Red Flags: Why super is the most "dangerous" debt to hold. [00:03:56] – Clearinghouse Shutdown: Why the old free system is ...
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    17 m
  • Turn Payments Data into Profit. Margins Don’t Lie, with Aaron Prosser

    Turn Payments Data into Profit. Margins Don’t Lie, with Aaron Prosser
    Feb 22 2026
    In this episode of Bean There Done That, Phil Di Bella sits down with Aaron Prosser (Beyond Payments) to unpack why “gut feel” isn’t enough anymore — especially with café margins hovering around the 3–4% mark. They explore how linking payments + POS data can sharpen staffing, improve cash flow, optimise menus, and build loyalty that actually sticks. “Complacency is not a strategy. Complacency is your strategy for death.” — Phil Di Bella “Increasing your margin by one to two per cent… that’s huge. It’s like an owner’s salary.” — Aaron Prosser “If you don’t take action, nothing happens. If you don’t change, nothing changes.” — Phil Di Bella Key topics & themes Data → analysis → strategy → execution as the survival loop for modern hospitality Why linking payments data with item-level POS data is where the “magic” happens Customer profiles and tokenisation: knowing repeat visits and spend without re-asking every time Menu engineering + inventory insights to protect margin and reduce waste Labour as the biggest lever: rostering against real-time sales (and avoiding compliance traps) Cash flow pressures (including Payday Super from 1 July 2026) and why settlement speed matters The future: face + palm payments entering the Clover ecosystem via Wink Practical takeaways (you can apply this week) Link payments + POS so you can see repeat visits, average spend, and what actually sells (not what you think sells). Watch labour in real time: sales vs wages is the lever with the most movement — and it’s measurable. (Droppah integrates with Clover and is free up to 10 employees.) Engineer the menu with margin + velocity: keep high-margin items visible, scrap low-margin/low-sales time-wasters, and build smart bundles. (Inventory tools like Restoke focus on live costing + integrations.) Protect cash flow: faster settlement and offline payments reduce the “one outage = one bad day” risk. Prepare for Payday Super (if you’re not already paying super more frequently): it’s scheduled to start 1 July 2026. Links & resources mentioned Beyond Payments: https://beyondpayments.com.au/Aaron Prosser (LinkedIn): https://au.linkedin.com/in/aaron-prosser-873b32209Clover POS (Australia): https://www.clover.com/au/Fiserv (Clover parent company info): https://www.fiserv.com/en-nl/who-we-serve/clover.htmlWink × Clover biometric payments (press release): https://investors.fiserv.com/news-releases/news-release-details/clover-introduces-identity-based-payments-transform-everydayDroppah × Clover integration (free up to 10 employees): https://www.droppah.com/au/integrations/cloverLoyalzoo: https://loyalzoo.com/Restoke: https://www.restoke.ai/ATO Payday Super: https://www.ato.gov.au/about-ato/new-legislation/in-detail/superannuation/payday-superannuationFair Work Payday Super update: https://www.fairwork.gov.au/newsroom/news/payday-super-new-rules-starting-1-july-2026Fair Work Ombudsman (MADE Establishment case): https://www.fairwork.gov.au/newsroom/media-releases/2019-media-releases/july-2019/20190718-made-establishment-eu-media-releaseThe Coffee Commune: https://www.coffeecommune.com.au/about-us/ If you’re running a café (or any transaction-based business), this episode is a blueprint for getting back control: know your numbers, fix the leaks, and buy yourself time back on the floor. Listen to Bean There Done That on your favourite podcast app Produced by The Podcast Boss https://thepodcastboss.com/
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    34 m
  • Looking Ahead: What’s Brewing in 2026: AI, Coffee, and the Power of Community

    Looking Ahead: What’s Brewing in 2026: AI, Coffee, and the Power of Community
    Jan 18 2026
    In this episode of Bean There Done That, host Phil Di Bella and Rai Esat, General Manager of International Coffee Traders, look ahead to 2026 and unpack what café and hospitality owners can expect – and how to not just survive, but thrive. They explore the growing role of AI as a productivity tool, the ongoing challenges of retention, attraction and productivity of staff, and why community, emotional connection and a strong “why” will separate the winners from the strugglers. Phil and Rai discuss shifts in customer behaviour, shrinking disposable income, the real cost of sustainability, and the dangers of poorly executed government regulation. They also share practical ideas like smaller-format cafés, building-centric kiosks, memberships, and pantry items as new revenue models. The episode closes with two powerful themes for 2026: perseverance and recomposition – doing the mental work, applying the lessons of 2025, and recomposing your business around what actually works. Key Topics & Themes AI’s role in reducing workload and boosting productivity Retention, attraction and productivity as the defining staffing challenges Why emotional connection and community will be the ultimate differentiators The rise of coffee raves and non-alcohol social gatherings Hiring for attitude rather than skill The upcoming customer segmentation tool for hospitality The real economic weight of sustainability Government regulation causing unintended industry ripple effects Smaller cafés, kiosks, memberships and new emerging models The “three flawless visits” rule for customer loyalty About Our Guest Rai Esat is the General Manager of International Coffee Traders and a key leader within The Coffee Commune. With extensive experience across coffee, operations and hospitality, Rai offers a practical, data-driven view on building smarter café models, improving customer experience and growing sustainably in challenging economic conditions. Key Takeaways AI helps reduce mental load and streamline workflows Staffing challenges persist, but hiring for attitude reduces long-term pressure Emotional engagement outperforms discounting in a tight economy Understanding customer segments prevents misaligned café concepts Sustainability is valuable but costly – and must work for all parties Government decisions can disrupt supply chains and pricing Smaller footprints and kiosks will dominate new openings After three flawless visits, a customer becomes a loyal regular Mindset work underpins perseverance and success in 2026 Links & Resources Mentioned The Coffee Commune International Coffee Traders My Mate’s Place (Coffs Harbour) Books referenced: Psycho-Cybernetics The Go-Giver Dr Joe Dispenza’s mindset concepts Growth mindset principles Time-Stamped Key Points 00:35 – Welcome to 2026 & setting your outcomes 01:57 – Introducing Rai Esat & the theme: What’s brewing next? 02:13 – AI as a game-changer in hospitality 02:42 – Retention, attraction & productivity: the big three for 2026 04:04 – The power of a strong “why”: My Mate’s Place story 04:50 – Value, connection & emotional engagement in a tough economy 06:09 – Staff engagement & hiring for attitude 07:30 – Craving connection: events and networking 08:11 – 7am coffee raves & the health-focused generation 08:53 – Serving unmet needs & solving problems 09:35 – Emotional connection & fighting for the dollar 09:46 – Customer segmentation tool: a hospitality game-changer 11:04 – Building from the outside in 12:33 – Keywords for 2026: perseverance & recomposition 14:27 – Trends: smaller cafés, shorter leases & lower staffing 15:20 – Prices, tax and disposable income 16:19 – Sustainability: ideals vs economic reality 18:34 – Government mandates & unintended consequences 22:13 – Focus back on opportunity & growth 22:25 – Loyalty, micro-interactions & the 3-visit rule 23:20 – Apartment boom & the return of the kiosk 24:44 – Membership models for cafés 25:13 – Community & the human element 26:17 – Final thoughts: experimentation, sustainability & new models Press play on your favourite podcast platform and get ready for a practical, insightful look at the year ahead. Produced by The Podcast Boss
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    28 m
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