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Ask Jim Miller

Ask Jim Miller

De: Jim Miller
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Jim Miller is a success mentor and life coach who guides top real estate brokers from around the country while managing 2.3B+ in sales production as Designated Managing Broker with Jameson Sotheby’s International Realty in Chicago, Illinois. He is also recognized as a top real estate coach to top Sotheby's International Realty brokers in 35 luxury markets.All rights reserved Economía
Episodios
  • 💌 Take Flight Weekly, Episode #303: The Science Behind Gifting and Handwritten Notes
    Nov 16 2025
    On episode 303 of Take Flight Weekly, I walk you through one of the most overlooked yet powerful opportunities in our relationship business—holiday gifting and handwritten notes. Every advisor knows they should send something during the holidays, but few do it strategically. The difference between an average gesture and a lasting impression comes down to timing, thoughtfulness, and execution. This isn't about spending more money; it's about being intentional. Your goal isn't to impress—it's to express. The power of a well-timed, authentic note or gift lies in its ability to make someone feel seen, appreciated, and remembered. Timing is Everything USPS 2025 Domestic Mailing Deadlines: → First-Class Mail: December 18 → Priority Mail: December 19 → Priority Mail Express: December 21 Send early to stand out. Once you cross December 15, mailboxes explode. You want your message to land before the clutter. Best Practice: → Send cards between November 29–December 8 → Ship gifts between December 10–15 → Send New Year's cards between January 2–10 Strategic Playbook for 2025: → November 15: Finalize your Top 100 list → November 22: Order cards, gifts, and packaging → December 1–10: Send handwritten notes → December 10–15: Deliver gifts → December 26–January 5: Send "New Year Gratitude" notes Handwritten Notes: The Data → Open Rate: 90–99% versus 20–30% for email → Response Rate: 10–15% engagement versus 1–3% for printed mail → ROI: Nearly double compared to printed equivalents → Retention: Clients receiving 2+ handwritten notes per year are 80% more likely to refer or transact again → Physical mail activates stronger memory and emotional response centers than digital communication → 70% of consumers say handwritten notes make professionals appear more trustworthy Real-World Results: → Local company tested printed versus handwritten: handwritten cards generated more than double the conversion rate → Luxury brands saw 16–56x ROI with handwritten direct mail → Open rates increased from 42% to 90% by switching to handwritten notes How to Write the Card 3–5 sentences is the sweet spot. Structure: → Greeting – Use their name → Personal Connection – Reference something specific → Gratitude – Acknowledge their trust → Forward Look – End with optimism → Signature – Hand-sign it. Always Time: Plan 3–4 minutes per card. 50–75 cards = 4–5 hours total. Break into two or three 90-minute sessions. A four-minute handwritten card can sit on a client's desk for four months. That's marketing you can't buy. Gifting Principles → Keep It Local and useful → Stay under $100 per client → Personalize with a handwritten note → Align with your brand Birthdays Matter If holidays are your annual gratitude statement, birthdays are your year-round connection opportunity. Clients receiving 3+ personalized touches a year are 70% more likely to reach out first when they have a need. The Close Compare the ROI: → $500 postcard campaign: 1% response rate → $5 handwritten note: 10–15% response rate and deeper loyalty That's the kind of ROI you can't buy with clicks. It's earned through authenticity. If this resonated, share it. Subscribe at @askjimmiller. ━━━━━━━━━━━━━━━━━━━━━━ 🔔 SUBSCRIBE → https://askjimmiller.com/contact/ 📲 CONNECT → Instagram: https://www.instagram.com/askjimmiller → LinkedIn: https://www.linkedin.com/in/jimmillerchicago → YouTube: https://www.youtube.com/@AskJimMiller 📚 RESOURCES → https://askjimmiller.com/my-reading-list-2024/ → https://askjimmiller.com/take-flight-2/
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    21 m
  • ✈️ Take Flight Weekly #302: A Simple System to Qualify Clients Before You Commit
    Nov 9 2025
    Welcome to episode 302 of Take Flight Weekly. Today, I walk you through one of the most critical conversations an elite-level producer can have: the client qualification and selection process. Too many advisors blindly accept every opportunity. I learned 2 things: No listings are better than listings that never get sold because of unrealistic expectations. And 20% of your clients steal 80% of your joy. Today, I'll break down a simple three-strike qualification framework that protects your time, energy, and brand integrity. The Elite Producer Mindset Elite-level producers aren't order takers; they're curators of fit. They operate like true fiduciaries. Their time, expertise, and marketing dollars are reserved for clients who respect their process. When you qualify leads effectively, you attract clients who value your professionalism. This isn't about arrogance; this is about protecting your time. Tactical Framework: The Three Strikes Rule → Strike One: Source of Business Ask: "How did you hear about me?" If it isn't a referral within two degrees of separation, note it. Referrals indicate trust. Cold leads require more time and energy. → Strike Two: Competition Check Ask: "How many agents are you interviewing?" If you're the only one, great. If they're talking to others, note the second strike. Multiple interviews mean they're shopping, not selecting. → Strike Three: Motivation and Mindset Ask: "Are you looking for full-service marketing, or focused on a specific net number?" If the conversation turns to net proceeds, not market value, that's strike three. The Professional Walk-Away Script "I don't think I'm the right fit for your listing. I'm not the cheapest in the marketplace. I'm full-service and full exposure. I invest heavily in marketing and my team. Most of my business comes from relationships built on trust. Talk to other advisors and decide the best fit. If it doesn't feel right, call me back." That's not rejection. That's disciplined leadership. Building Your Championship Roster Look at every spot on your client roster like a GM building a sports team. You only have so many roster spots. Choose carefully. Remember: "Fit." Does a client "fit" your business model? ━━━━━━━━━━━━━━━━━━━━━━ 🔔 SUBSCRIBE → https://askjimmiller.com/contact/ 📲 CONNECT → Instagram: https://www.instagram.com/askjimmiller → LinkedIn: https://www.linkedin.com/in/jimmillerchicago → YouTube: https://www.youtube.com/@AskJimMiller 📚 RESOURCES → https://askjimmiller.com/my-reading-list-2024/ → https://askjimmiller.com/take-flight-2/
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    12 m
  • 📏 Take Flight Weekly, Episode #301: RightSize Your 2026
    Nov 2 2025
    Welcome to the 301st episode of Take Flight Weekly. Today, I introduce my word for 2026: RightSize. It's more than a word—it's a mindset I'll use throughout 2026. RightSizing is about creating alignment between who you are, what you want, and how you operate. For some, it means scaling back; for others, expanding. It could mean eliminating the unnecessary, moving up in quality, or moving down in volume to make room for what truly matters and creates an ROI or ROT (return on time). RightSizing is a philosophy rooted in awareness and discipline. It's about resisting the pull toward "more" and choosing what's right. It's making decisions based on energy, alignment, and outcome. In a world that glorifies growth at any cost, RightSizing is the counter-move. Over time, we accumulate commitments, systems, and clients that no longer fit. We add before we edit. We say yes because we can, not because we should. The result? Overwhelm, inefficiency, and a business that feels heavy instead of freeing. RightSizing forces you to create boundaries and audit your time. Are your goals still yours, or have they become someone else's expectations? Is your business operating at 30,000 feet, or are you still in constant takeoff mode? 10 Areas to RightSize in 2026: → Your Business Model – Built for profit, predictability, and joy? → Your Team – Right people in the right seats? → Your Client Base – Working with clients who energize you? → Your Time – How much is proactive vs. reactive? → Your Marketing – Focus on consistency over complexity → Your Systems – Eliminate what's redundant → Your Financial Structure – Align expenses with your vision → Your Health & Energy – Peak performance or running on fumes? → Your Space – Inspiring or cluttering your headspace? → Your Vision – Does your 3-Year Vision still excite you? RightSizing sets you up for the next level. In 2026, refuse to live on autopilot. Audit your commitments, align your priorities, and design 2026 to reflect what truly matters. What is your word for 2026? If this resonated, share it with someone who needs to hear it. Subscribe via email at @askjimmiller. ━━━━━━━━━━━━━━━━━━━━━━ 🔔 SUBSCRIBE → https://askjimmiller.com/contact/ 📲 CONNECT → Instagram: https://www.instagram.com/askjimmiller → LinkedIn: https://www.linkedin.com/in/jimmillerchicago → YouTube: https://www.youtube.com/@AskJimMiller 📚 RESOURCES → https://askjimmiller.com/my-reading-list-2024/ → https://askjimmiller.com/take-flight-2/
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    9 m
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