Phase IX of The Change Leader’s Roadmap: Learn and Course Correct is your guide for wrapping up your project effectively and supporting the organization to continue to uplevel its change leadership capability from have learned from how this project was led. Learning and Course Correcting refers to what occurred in how you handled the work of all four quadrants: Content (Systems), Mindset, Behavior and Culture change. It ensures that continuous improvement of the New State is supported, and that best change practices for how the project was led are identified and housed so they can be trained and followed in future projects. This Phase also supports you to dismantle any temporary structures, systems, polices and roles that are no longer needed, as well as the identification of those to formalize because they continue to add value to the new organization, which is an agile move!

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Phase VIII: Celebrate and Integrate the New State is key to the full adoption of your solution. Its first Activity focuses on acknowledging the work done to implement the Desire State solution so that people recognize that their reality is now different and they can feel a part of having successfully achieved it in the organization. The second Activity is a key one to enable full adoption. Its first task is designed to support individuals and intact work teams to openly and safely discuss what is working, what still needs attention, and what might now need to be improved for optimal performance. Its second task focuses on the whole system engaged or impacted by the New State solution now that it has been implemented. All stakeholders gather to describe their part in the New State, what they need to fulfill their purpose and what they offer to others once the do. This enables everyone to see the full picture of how the New State needs to operate to fully achieve its results.

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Phase VII is where you finally get to roll out the Implementation Master Plan to do the work necessary to get your aspired Desired State into place. During Implementation, you will be monitoring both the process of change--the way in which the project is being led and how the organization and your stakeholders are taking on the Desired State’s requirements. You will also be monitoring the Desired State solution you are putting into place. You will likely be actively course correcting or adjusting either the change process or your content solution as the change unfolds.

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