This and all episodes at: https://aiandyou.net/ .

We're talking about catastrophic risks, something that can be depressing for people who haven’t confronted these things before, and so I have had to be careful in talking about those with most audiences. Yet the paradox is that the more you do look at those risks, the more that effect fades, and that’s a good thing, because my guest today is someone who takes on the onerous task of thinking about and doing something about those risks every day. Seth Baum is the co-founder and Executive Director of the Global Catastrophic Risks Institute in New York, which has tackled the biggest of big problems since 2011. He is also a research affiliate at the Cambridge Centre for the Study of Existential Risk. He’s authored papers on pandemics, nuclear winter, and notably for our show, AI.

We talk about national bias in models, coherent extrapolated volition – like, what is it – the risks inherent in a world of numerous different models, and using AI itself to solve some of these problems.

All this plus our usual look at today's AI headlines.

Transcript and URLs referenced at HumanCusp Blog.

This and all episodes at: https://aiandyou.net/ .

We're talking about catastrophic risks, something that can be depressing for people who haven’t confronted these things before, and so I have had to be careful in talking about those with most audiences. Yet the paradox is that the more you do look at those risks, the more that effect fades, and that’s a good thing, because my guest today is someone who takes on the onerous task of thinking about and doing something about those risks every day. Seth Baum is the co-founder and Executive Director of the Global Catastrophic Risks Institute in New York, which has tackled the biggest of big problems since 2011. He is also a research affiliate at the Cambridge Centre for the Study of Existential Risk. He’s authored papers on pandemics, nuclear winter, and notably for our show, AI.

We talk about how it feels to work on existential threats every day, AI as a horizontal risk as well as a vertical one, near-term value versus long-term value, AI being used to change the decisions of populations or voting blocs, and AI as a dual-use technology.

All this plus our usual look at today's AI headlines.

Transcript and URLs referenced at HumanCusp Blog.

This and all episodes at: https://aiandyou.net/ .

AI will transform customer service. Large language models will provide superior customer interaction, whether by web or by telephone. They’ll answer instantly, always be polite and full of energy, talk with the customer in every known language, make all the information that the customer wants out of the company personalized and accessible to that customer. All of this is provably achievable.

So where is it? Has your customer service experience gotten better as a result of AI being added... or worse? I dig into that question on this special episode.

All this plus our usual look at today's AI headlines.

Transcript and URLs referenced at HumanCusp Blog.