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Episode Guest:

Meet Anna Lundstrom, CEO at Nespresso UK&I as she's interviewed by Jack Parsons on My Duvet Flip.

Episode Timestamps:

00:00 - “Risk is cheap when you’re young”

00:27 - Meet Anna Lundstrom, CEO at Nespresso UK & Ireland

01:46 - Why courage comes before confidence

03:01 - Anna’s first podcast and coffee intro

04:07 - Wellness and the future of coffee

05:37 - UK’s favorite drink: coffee over tea

06:48 - How Nespresso’s barcode tech works

08:29 - Coffee consumption moments across the day

10:15 - Internships, cold emails, and creating your own chance

12:04 - Overcoming fear of failure and imposter syndrome

13:50 - Focus on the start line, not the deadline

15:21 - The pressure to be perfect and mental balance

17:01 - Building authentic company culture

18:56 - The power of direct but caring leadership

20:38 - Ruthlessly kind: being tough with heart

22:19 - Anna’s career lesson: bring others with you

23:31 - The value of trying different cultures and roles

24:43 - How to choose the right mentor

26:01 - Creating your own opportunities at work

27:54 - Intern to CEO: it’s a journey, not a sprint

29:09 - Don’t chase titles, chase impact

30:30 - Prioritising your time as a leader

32:22 - The CEO’s changing weekly focus

33:41 - From Chief Brand Officer to CEO

35:17 - What does a Chief Brand Officer do?

37:13 - How to become a future CBO

38:25 - Transitioning into the CEO role

40:08 - Ask better questions, not have all the answers

41:39 - CEO surprise: people take the most time—and are worth it

43:22 - The people side is critical to business success

44:20 - Coffee and wellness are merging

45:23 - Recycling made easy: Royal Mail pickup

46:06 - Social impact through Change Please partnership

47:50 - Coffee as a force for good

49:13 - From farm to cup: how coffee gets made

50:48 - How innovation drives Nespresso

52:03 - Design, color, and capsule psychology

53:33 - What makes a great product launch

54:55 - Brand value proposition is key

55:56 - Lessons for job seekers: your story matters

56:56 - What Anna looks for when hiring

57:49 - Anna’s message of hope: create your own opportunity

58:04 - Anna’s duvet flip: bringing joy to others’ mornings

Episode Partner

easyJet streamlines affordable travel for all, with every role crucial in connecting millions via Europe's top airline network. With an innovative culture, easyJet empowers you to shape travel's future.

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