Andrew Doran: Why Perfection is the Enemy of Progress in Insurtech
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In this week’s episode, host Alex Bond sits down with Andrew Doran, CEO of UnderwriteMe, to explore what it really takes to bring AI into one of the most regulated corners of financial services — life and health insurance.
Andrew shares how UnderwriteMe operates a dual business model: a distribution platform powering up to a quarter of the UK's advisor protection market, and a B2B automation platform for underwriting and claims — two sides that constantly inform each other.
The conversation covers:
🔹 Why AI adoption looks like a "quiet evolution" in mature markets like the UK and Australia but a "grand revolution" in emerging ones like India
🔹 The danger of waiting for perfection and why incremental progress beats standing still
🔹 What the future really holds for human underwriters in an AI-driven world (spoiler: the role evolves, it doesn't disappear)
🔹 How to bring risk and compliance teams along early rather than treating them as a blocker
Andrew's take on navigating innovation inside a regulated industry is both pragmatic and refreshing. A must-listen for anyone working at the intersection of insurance, technology, and change.
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