American Express Senior Executive Advisor, Anré Williams - Leading Large-Scale Innovation in Traditional Financial Institutions

In today’s episode, Kimberly Zhang sits down with Anré Williams, Senior Executive Advisor at American Express and former CEO of American Express National Bank. Anré reflects on his 35-year journey at American Express—leading global merchant services, digital innovation, and banking operations—while offering an inside look at how to drive transformation in a legacy financial institution. Tune in to hear about: • Key lessons from leading large-scale digital initiatives in highly regulated environments • How to balance innovation with compliance and customer trust in a changing financial landscape • Anré’s perspective on the future of AI, embedded finance, and what it takes to build resilient, forward-looking financial services