Airline Retailing in Action: Evolution of interlining with SkyTeam

With the emergence of Offers and Orders, our industry is undergoing a big transformation. In 2024, we asked airlines around the world about their attitudes to offer and order management, and one key finding was that 58% stated they are planning on a gradual shift while enabling new models with current interline partners.

In this episode with SkyTeam, we deep dive into interlining, which has been a cornerstone of aviation for decades. We answer questions such as:

• Where is the industry today on meeting traveler expectations?
• What kind of challenges and frustrations do travelers face?
• What opportunities will new models like Retailer-Supplier offer?
• Is codeshare fit for purpose as airlines look to shift to Offers and Orders?
• How will an interlined journey change five years from now?

Tune in to find out.

Speakers

• Laura Abraham, Chief Digital Officer, SkyTeam
• Catherine Senechal, Director of Digital Products, SkyTeam
• Robert Booth, Director of Product Management, Airline Solutions, Amadeus

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