Music City welcomes us back as we head to Nashville to chat with Dustin Turner, Music Marketing Executive at Creative Artists Agency (CAA). Dustin walks us through his day to day, and explains how CAA often functions as a bridge between promoters and management teams, working with the artist teams to figure out what the creative is going to look like, and strategizing on ways they can work with venues to make sure tours are successful. Dustin tells us about the many advantages of being based in Nashville while also enjoying close collaboration with their offices in Los Angeles and New York. We dive into some shop talk, discussing marketing strategies, trends and future predictions, and how venues can better support tours. Dustin talks to us about how he got his start in live events, from setting up tents for Clear Channel Radio in San Antonio, to roles at various venues, Live Nation in Florida, Feld Entertainment in Philadelphia, and ultimately moving to Nashville to join AEG Live before moving to his current role with CAA. We discuss how those experiences have taught him valuable lessons, given him a great perspective on all sides of the industry, and instilled the importance of networking and building connections. You’ll love this fun episode that is full of great career advice, fun stories, and some Nashville recommendations.

Dustin Turner: LinkedIn | Instagram | Facebook
CAA Music: Instagram

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ADVENTURES IN VENUELAND

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Learn more about Event & Venue Marketing Conference

Meet our team:

Paul Hooper | Co-host, Booking, Branding & Marketing
Dave Redelberger | Co-host & Guest Research
Megan Ebeck | Marketing, Design & Digital Advertising
Samantha Marker | Marketing, Copywriting & Publicity
Camille Faulkner | Audio Editing & Mixing

Have a suggestion for a guest or bonus episode? We'd love to hear it! Send us an email.

We’re headed to Edmonton for this episode, home of the Oilers, to catch up with Chris Ng-Muk-Yuen, Marketing Manager for Rogers Place and ICE District. Chris tells us about the venue and surrounding district, and its place in the city and approach to engaging with fans. Fresh off the Edmonton Oilers’ run to the Stanley Cup Finals last season, learn how the team and venue are capitalizing on the success, enhancing their fan experience, and bringing the city together in ICE District. Chris, who manages social media for both venues among numerous other tasks, breaks down their approach for each social platform, and we discuss when is the best time to invest time and effort into new platforms. Learn how he caught the photography bug and what he enjoys about being one of the venue’s house photographers. We talk about Chris’ entry into live events through an internship as a business analyst which led to roles in ticketing, sponsorship, and his current role in marketing. Chris gives some advice for young people entering the industry, as we discuss tips and the importance of a passion for events. From chats about the NHL bubble to his love of traveling to early planning for venue anniversaries – there’s a little of everything in this fun episode!

Chris Ng-Muk-Yuen: Instagram | LinkedIn
Rogers Place: Instagram | Facebook | X/Twitter

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ADVENTURES IN VENUELAND

Follow on Instagram, LinkedIn, Facebook, or X/Twitter
Learn more about Event & Venue Marketing Conference

Meet our team:

Paul Hooper | Co-host, Booking, Branding & Marketing
Dave Redelberger | Co-host & Guest Research
Megan Ebeck | Marketing, Design & Digital Advertising
Samantha Marker | Marketing, Copywriting & Publicity
Camille Faulkner | Audio Editing & Mixing

Have a suggestion for a guest or bonus episode? We'd love to hear it! Send us an email.

Let’s talk premium! On this episode of Adventures In Venueland we head back to California and chat with Michele Kajiwara, Senior Vice President, Premium Business & Events at Crypto.com Arena and AEG, and the 2024 WISE Woman of the Year. Michele oversees the sales and service of premium seats, suites, lounges, and hospitality spaces - supporting the various tenant teams (Los Angeles Lakers, Los Angeles Kings, and Los Angeles Sparks) and touring events while operating quasi independently and reporting directly to AEG. She talks about their close relationship with booking and marketing and the role touring shows play in boosting value for members while increasing retention. We talk about hosting residency shows, the relationship between LA venues, and the impact live events have on clients and the people connected with them. Michele tells us about her career journey, from attending Cal State Long Beach and University of Southern California to jobs in Lake Tahoe, New York City, and LA with numerous trips in between. She provides some amazing perspective and career advice – including the importance of travel and how sabbaticals have helped recenter her and provide new perspective at key points in her life. From fun stories to a great work/life harmony discussion, you’ll love this episode that may inspire you to explore that next career challenge.

Michele Kajiwara: LinkedIn | Email
Crypto.com Arena: Facebook | Instagram | X/Twitter

––––––

ADVENTURES IN VENUELAND

Follow on Instagram, LinkedIn, Facebook, or X/Twitter
Learn more about Event & Venue Marketing Conference

Meet our team:

Paul Hooper | Co-host, Booking, Branding & Marketing
Dave Redelberger | Co-host & Guest Research
Megan Ebeck | Marketing, Design & Digital Advertising
Samantha Marker | Marketing, Copywriting & Publicity
Camille Faulkner | Audio Editing & Mixing

Have a suggestion for a guest or bonus episode? We'd love to hear it! Send us an email.