Accessible Research in Action

De: Research Institute for Disabled Consumers (RiDC)
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  • Resumen

  • What does accessible research look like, how does it work, what impact does it have and how can it bring far reaching benefits to your business?

    The Research Institute for Disabled Consumers (RiDC) talks to different companies who have undertaken accessible research with us to understand their motivations, give examples of the 'aha moments' that the insights can bring, show changes they have gone on to make and the impact they make.

    © 2025 RiDC
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Arte Ciencias Sociales Economía Escritos y Comentarios sobre Viajes Gestión Gestión y Liderazgo
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Episodios
  • Network Rail: Improving accessiblility at UK rail stations through insights from 700 audited journeys

    Network Rail: Improving accessiblility at UK rail stations through insights from 700 audited journeys
    Mar 17 2025

    We explore one of RiDC's longest-running research project with Network Rail's Accessibility and Integration Manager Strategy and Policy Lead, Natasha Marasay, and our Associate Director of Research, Catherine Cashman.

    In this conversation, we find out what motivated Network Rail to assess the accessibility of their stations, the insights they gained and how they are now shaping the day to day service they provide.

    In this episode, you'll find out:

    • How Cath and her team went about designing research that met the client's needs and safeguarded participants

    • What station managers found most surprising

    • Why it's so hard to make accessibility consistent across the rail network

    • What benefits this research has given, both to Network Rail, and to disabled and older users of the railway

    • What other rail providers can learn from this

    To read the full transcript of this episode go to our website here:

    https://www.ridc.org.uk/news/podcast-accessible-research-action-network-rail
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    37 m
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