Accessibility User-Testing & User-Research – Making sure you build what users really want

Accessibility audits are great at making sure your experience meets standards and guidelines, but often people forget the real reason for accessibility – the user.

There are multiple benefits of user testing with people with disabilities: it can unlock insights you may otherwise never have found, and ensure you are building solutions that work for all users, not just against guidelines.

And user-research with people with disabilities will give you confidence that what you create serves a need. So how do you get people with disabilities into your user-research and user-testing without it costing the earth?

Jonathan Hassell was the Exec that led this change at the BBC, and Yac Woozeer did so much user-testing with people with disabilities in UK government that he can now guide organisations through how they might respond to products in our Live Audits. In this webinar, they discuss:

• The benefits that can come from testing your product/service idea, product or service with real people with disabilities, rather than just getting people with disabilities who are tech experts to review them
• How co-creating with people with disabilities can eliminate costly assumptions, ​drive innovation, and deliver meaningful experiences​
• How to involve people with disabilities in your user-research and user-testing​, with examples of how to do this for people who are blind or have a learning difficulty
• Examples of how to make the most from the expertise you gain from doing this work, by capturing insights in internal Guidelines or expert evaluation methodologies

This audio was originally recorded as a webinar.

You can access the video recording of the webinar, and its transcript, here: https://www.hassellinclusion.com/webinars/accessibility-user-testing-user-research-making-sure-you-build-what-users-really-want/

Access it for free by registering on HiHub (https://www.hassellinclusion.com/webinars/) which will also give you access to recordings of all our past webinars, and keep you updated on upcoming webinars.