Abel Horvath with Jason Barnard on Fastlane Founders And Legacy. Systems That Scale

Abel Horvath talks with Jason Barnard about systems that scale. Systems That Scale! Abel Horvath, CEO of Fulfillment Hub USA, reveals game-changing automation strategies that transform logistics businesses. Drawing from his experience scaling operations across 8 U.S. warehouses and international locations, Abel shares his proven systems for automating e-commerce fulfillment, AI-powered customer service, and operational efficiency. Learn why starting with repetitive tasks is essential, how to navigate the transition from manual to automated processes, and discover the technology stack behind fully automated customer interactions. In this value-packed episode, you'll discover:- How to identify which operations to automate first in your business- Why AI agents now handle customer calls better than human representatives - The 6-month process for successfully transitioning from manual to automated systems- How to build databases that power intelligent automation decisions- The "future-proofing" mindset that keeps systems adaptable as technology evolves This conversation delivers actionable insights for founders looking to scale operations through strategic automation implementation. #SystemsThatScale #AutomationStrategy #EcommerceFulfillment #AIAutomation #BusinessSystems #ScalableOperations #LogisticsTech #OperationalEfficiency #BusinessAutomation #FounderStories #FastlaneFounders #FulfillmentHub #AbelHorvath #BusinessScaling #TechStack #AIImplementation #ProcessOptimization #EntrepreneurTips What you’ll learn from Abel Horvath This episode was recorded live on video July 29th 2025 https://www.youtube.com/watch?v=JaBoKiyWoGo Links to pieces of content relevant to this topic:https://www.amazon.com/gp/product/B0CLHM5B6S/ref=x_gr_bb_amazon?ie=UTF8&tag=x_gr_bb_amazon-20&linkCode=as2&camp=1789&creative=9325&creativeASIN=B0CLHM5B6S&SubscriptionId=1MGPYB6YW3HWK55XCGG2Abel Horvath 📰 Featured Press Release:Kalicube Pro™ leverages over 3 billion data points to become the first platform that optimizes brand presence in ChatGPT and AI engines—empowering entrepreneurs and businesses to take control of how they’re represented in the AI era. Read the full press release:https://www.prnewswire.com/news-releases/kalicube-pro-leverages-3-billion-data-points-to-become-first-platform-to-optimize-brand-presence-in-chatgpt-and-ai-engines-302515566.html Transcript from Abel Horvath with Jason Barnard on Fastlane Founders And Legacy. Systems That Scale [00:00:00] Jason Barnard: It is easier to train a machine than it is to train a person. You agree with that, and it's also scalable. [00:00:10] Abel Horvath: Yeah, completely. We have trained AI on multiple levels. Our sales department got reduced because we have AI agents for receiving calls, for doing live chats and on the receiving call side, it's amazing how natural it sounds. [00:00:28] Abel Horvath: AI developed in the last two years from a robotic voice who is just barely understanding what you want to like a very natural sounding, almost human-like conversation. So it does really and it's incredible to think where are we going to be two years from now? [00:00:48] Jason Barnard: A hundred percent. And you are talking about the kind of automated voices for responding. My immediate reaction is I hate those standards where you that you call in and it says, if you want this, click one. If you want that, click two which is the old style. And it we may lack the imagination to imagine what it can actually look like. [00:01:07] Jason Barnard: What does it look like? [00:01:10] Abel Horvath: Literally as soon as you dial our number, the agent picks it up and it's like, Hey, how may I help you? And you just tell them, I'm looking to talk to your sales representative. Then it will ask you, oh, wonderful. Then, what are you exactly looking for? What kind of services are you looking for? [00:01:27] Abel Horvath: And it gives you the answers.