対面型の金融ビジネスがなぜAI時代でも生き残るのか｜Why Face-to-Face Finance Survives in the Age of AI

In an age dominated by AI trading and online brokerage platforms, face-to-face financial services continue to survive—and even thrive. This episode explores why. The key is not technology, but human psychology: anxiety, uncertainty, and the desire to speak with someone who “knows your life.” Elderly, affluent clients with low digital literacy form a loyal customer base, while younger generations rely on self-directed online tools. This structural gap creates a temporary equilibrium where personal advisors remain essential. Yet as generations shift, the long-term future will inevitably change. The persistence of face-to-face finance reveals more about human emotion than about markets.