AI in Healthcare: Balancing Innovation and Trust

It’s an industry facing a wide variety of challenges; soaring costs, timely care, and employee burnout. But there’s growing evidence that AI can help make the healthcare sector safer, faster, and more human, all at once.

On this premiere episode of season four of Where AI Works, host Christian Terwiesch sits down with Lara Liss, the Chief Privacy and Data Trust Officer at GE HealthCare, to explore how AI is transforming healthcare delivery from the inside out. From smarter imaging and diagnostics to predictive tools that help entire hospital systems run more efficiently, AI’s potential to relieve pressure on the industry is enormous. But as Lara explains, with that power also comes responsibility to embed ethical AI principles at every stage of product development — ensuring transparency, safety, and clinical oversight. She also discusses what it takes to build trust in AI and why it’s critical to keep human practitioners in the loop to ensure patient care remains grounded in expertise and not just algorithms.

Episode Highlights:

6:06 - Lara lays out how AI has the potential to address many of the challenges currently facing the healthcare sector.

8:04 - Lara shares the first step all companies should take if they’re just getting started with AI implementation.

14:03 - Lara explains how GE Healthcare is using AI to augment the abilities of medical professionals rather than replace them.