Many growing businesses hit a point where success creates new operational bottlenecks. In this episode, Eric Housh and Zack Terry break down the “scaling tax” and how AI can eliminate manual invoice processing inside Salesforce.

They walk through a real-world use case, including how Agentforce automates email intake, data extraction, validation, and record creation, plus practical steps leaders can take to identify similar opportunities in their own workflows.

Prefer to watch? Find the full episode on our website: https://loom.ly/x3x9-G0

Many organizations experiment with AI tools but struggle to turn them into real operational value. In this episode, Eric Housh and Zack Terry walk through a real case study showing how siloed AI systems can create inefficiencies instead of reducing work.

They explore how Agentforce and Data Cloud connected AI directly to Salesforce CRM data, knowledge articles, and customer records. The discussion highlights how contextual AI reduces support ticket volume, improves response speed, and allows customers to self-serve answers through an Experience Cloud portal.

Prefer to watch? Find the full episode on our website.

The Salesforce Spring '26 release focuses on AI governance, observability, and operational maturity rather than flashy features. In this episode, Eric Housh and Zack Terry break down the five most important AI-centered updates and what they mean for leaders scaling Agentforce and automation.

They cover AI-generated Flow builds, Digital Wallet transparency, Scale Center observability, generative engine optimization inside Experience Cloud, and the critical retirements that could impact your org.

Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/aiinaction

HubSpot Data Hub is designed to unify and clean customer data so teams can trust their CRM and build AI on a foundation that holds. In this episode, Eric Housh and Zack Terry are joined by FSM Chief Delivery Officer Brandon Landes to break down what Data Hub is, how it works, and why it improves adoption, automation, and AI outcomes.

They also cover this week’s AI headlines, including OpenAI’s “code red,” reported misuse of Claude Code, the FDA expanding generative AI access, Anthropic IPO rumors, and Marc Benioff’s comments about a possible Salesforce rename.

Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/data-hub-is-the-backbone-of-ai-ep-017/

Salesforce Data 360 has become the data intelligence layer powering the entire Agentforce ecosystem. In this episode, Eric Housh and Zack Terry break down what Data 360 really is, how it evolved, and why it matters for any business preparing for AI. They walk through context engineering, semantic search and vector databases, relationship mapping, calculated insights, identity resolution, and what it takes to build a complete, real time view of every customer.

They also cover this week’s top AI headlines, including OpenAI’s multicloud deal with AWS, Microsoft’s restructuring, Amazon’s agentic shopping dispute with Perplexity, Apple’s reported Gemini partnership for Siri, and Google’s discovery of Prompt Flux malware rewriting its own code.

Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/data-360-is-the-nervous-system-of-your-ai-ep-016

Dreamforce 2025 redefined what it means to work with AI.

Eric Housh and Zack Terry break down the event’s biggest announcements — from the debut of Agentforce 360 to OpenAI integrations, voice capabilities, and Salesforce’s evolving data strategy.

They also cover this week’s top AI headlines: Adobe’s new AI Foundry, FTC transparency moves, and Andrej Karpathy’s surprising take on the future of agentic AI.

Prefer to watch? Find the full episode on our website: https://www.fastslowmotion.com/the-agentic-enterprise-is-here-ep-015

Salesforce Winter ’26 is here—and it’s packed with AI.

In this episode, Eric Housh and Zack Terry break down what’s new, what’s ready to use today, and what’s worth planning for next quarter. From Agentforce updates to AI in Flow, Marketing Cloud, and Data Cloud, they unpack the tools that matter most for admins, sales leaders, and developers.

Plus, they cover the biggest AI headlines of the week: OpenAI’s move into agent platforms with AgentKit, Google’s Gemini Enterprise launch, Deloitte’s massive Claude rollout, and the EU’s €1B “Apply AI” strategy.

Prefer to watch? Find the full episode at https://www.fastslowmotion.com/salesforce-winter-26-in-action-ep-014/.

OpenAI launches GPT Pulse, a proactive AI assistant that delivers personalized updates based on your conversations and connected accounts — plus, the $500 billion Stargate project is redefining AI infrastructure.

In this episode, Eric Housh and Zack Terry sit down with Will Blackburn and Peter Inge, co-founders of DevClarity, to talk about how AI is transforming software development, what’s next for AI-powered coding tools, and the rise of Birmingham AI, one of the most active AI communities in the Southeast.

Prefer to watch? Find the full episode at https://www.fastslowmotion.com/ai-developers-in-action-ep-013/.

AI in Action is brought to you by Fast Slow Motion. Our team helps growing businesses put AI to work with practical, scalable solutions. To learn more about how we can help you implement AI in your business, visit fastslowmotion.com/ai.