AI at Work: 7 Takeaways from OpenAI’s ChatGPT Study for HR Leaders

OpenAI has released its largest-ever study on ChatGPT usage—analyzing over 1.5 million messages from 130,000 consumer accounts—and the findings are eye-opening. In this episode of Future Proof HR, Thomas Kunjappu, CEO of Cleary, unpacks the data and translates it into seven key takeaways every HR leader needs to know.

From demographic shifts (like women now making up the majority of ChatGPT users) to the rise of task-based AI usage at work, Thomas explores what the numbers really mean for HR teams, compliance, and workforce transformation. You’ll hear insights on:

• Why AI adoption is spreading across every age group, industry, and region
• How employees are already using AI to offload routine tasks—even on personal accounts
• The opportunities (and risks) this creates for HR policies, training, and skills development
• Practical ways HR can capture early wins, align AI initiatives with business strategy, and avoid being left behind

Whether you’re just beginning to test AI pilots or scaling enterprise adoption, this episode highlights why HR has a critical role to play in shaping how organizations leverage AI.

Listen in to learn how you can keep pace, train inclusively, and seize the advantage in an AI-powered workplace.

Additional Resources:

• Cleary’s AI-powered HR Chatbot
• Future Proof HR Community