In this episode of the AI Trailblazers Podcast, we sit down with George Godfrey, Chief Supply Chain Officer at Baptist Health South Florida, to explore how AI, automation, and Salesforce came together to transform healthcare’s most overlooked power center: the supply chain.

George shares the behind-the-scenes story of Health Chain—an AI-enabled CRM solution that started at Baptist and is now scaling nationally. He walks us through how their team reduced backorder resolution times from 64 days to just 9, cut invoice processing delays, and redefined ROI across the organization.

🔍 In this episode, you’ll learn:✅ Why AI is essential in healthcare supply chains✅ How Baptist Health used Salesforce to solve system-wide breakdowns✅ What makes Health Chain a model for other health systems✅ Why George says “AI doesn’t call in sick”—and why that matters now more than ever

If you’re in healthcare, operations, or just curious how AI is being used to solve real, complex problems, this episode is a must-listen.

In this episode of AI Trailblazers, we sit down with ⁠Marilyn McDonald⁠—product leader, Moderna alum, and co-founder of ⁠Yokai Labs⁠—to unpack how the best AI strategies in healthcare are often born from tight regulatory constraints.

Key takeaways:

✅ How Moderna scaled its COVID response

✅ Why compliance isn’t a blocker—it’s a design opportunity

✅ How to build AI that solves “the stuff that sucks”

✅ The magic wand test: why every AI project should start with a real human problem

Marilyn brings a rare blend of product discipline, AI insight, and real-world healthcare experience. If you work at the intersection of innovation and regulation, this episode is for you.

🔗 Learn more about Marilyn’s work:🎧 Podcast: ⁠Practical Product Management⁠💼 LinkedIn: ⁠Marilyn McDonald⁠🌐 Company: ⁠Yokai Labs⁠

Episode Chapters:

00:00 – Intro: AI, Product Thinking & Regulated Innovation

02:05 – Scaling Moderna’s COVID Response

06:50 – Starting with the Problem (The Magic Wand Test)

10:30 – Don’t Fear the Regulator: Turning Constraints into Strategy

14:45 – AI and Product Design: Solving the Stuff That Sucks

19:10 – Building with Unstructured Data vs. Data Warehouses

22:00 – Final Takeaways: Design, Trust & Human-Centered AI

24:40 – Outro: Where to Find Marilyn McDonald

🚀 AI agents are transforming healthcare—are you ready?

In this episode of AI Trailblazers, we sit down with Johanna DeYoung, Global Industry Lead for Healthcare & Life Sciences at Slalom, to explore how AI agents are reshaping the healthcare workforce, driving efficiency, and unlocking new possibilities.

🔹 What AI agents are—and why they matter for healthcare

🔹 How AI is redefining workforce roles and automating complex tasks

🔹 Why 90% of healthcare data goes unused—and how AI can fix it

🔹 The biggest AI-driven disruptions coming to healthcare & life sciences

🔹 How leaders can move beyond experimentation to real AI impact

With nearly two decades of experience, Johanna shares practical insights on integrating AI agents, overcoming adoption barriers, and driving meaningful change in healthcare.

💡 Want to connect with Johanna?
Find her on LinkedIn: Johanna DeYoung

Chapters

00:00 Introduction and Background on Ferries

00:56 Joanna DeYoung's Role and Insights on Healthcare

03:53 AI Trends and the Future of Healthcare

06:27 Generative AI vs. Agentic AI

09:13 Expectations and Challenges in AI Implementation

12:14 Flow Engineering and Process Optimization

14:58 The Role of Data in Healthcare

17:28 Unlocking Data for Clinical Trials

20:20 The Importance of Business Processes

23:04 The Future of AI in Healthcare

25:50 Conclusion and Final Thoughts