AI Revolution Unveiled: How Smart Tech Is Transforming Malls in 2025

Takeaways

• AI tools are revolutionizing real estate management.
• Video analytics provide real-time insights into customer behavior.
• RF analytics track customer journeys without compromising privacy.
• Generative AI streamlines leasing processes and document management.
• AI enhances tenant support through chatbots and automated responses.
• Smart building technology improves energy efficiency and maintenance.
• Data-driven decisions lead to better tenant mix and pricing strategies.
• AI can predict maintenance needs, reducing downtime.
• Investing in technology yields tangible ROI for mall operators.
• The future of malls is as a data-driven ecosystem.

Chapters

00:00 This Week in Research: New Reports and Data

02:11 The Impact of Video Analytics on Malls

07:08 Understanding RF Analytics and Its Benefits

12:26 Generative AI: Transforming Leasing and Operations

18:35 Smart Building Management with AI and IoT

23:20 Conclusion: The Future of Data-Driven Malls

Read more on this topic with the full report from Coresight Research: RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level