OpenAI’s reported acquisition of Windsurf reveals a deeper battle brewing in the AI world — not just over models, but over developer mindshare and platform control.

This week’s episode breaks down why owning the tools that developers rely on is becoming the next frontier in AI dominance. Plus: how legal firms are quietly reinventing their services with AI, and why the slowdown in flashy product launches may signal the start of a new phase—focused on real business integration, not hype.

Amazon’s “Q Business” now integrates directly with Microsoft 365, putting it head-to-head with Microsoft Copilot and Google Duet. Meanwhile, OpenAI expands memory in ChatGPT, turning it into a long-term collaborator, and Google’s Gemini 1.5 Pro hits the market for enterprise use through Vertex AI.

The signal is clear: enterprise AI is no longer in beta — it’s ready for real work. Here’s what business leaders need to know.

In this episode, we explore how artificial intelligence is transforming customer service for businesses of all sizes. From intelligent chatbots to predictive analytics, AI is enabling faster, more personalized, and more efficient support experiences. Discover the tools that top companies are using to boost customer satisfaction while reducing response times and operational costs.

We’ll also look at real-world examples of businesses leveraging AI to stay competitive and create seamless client experiences. Whether you're a startup founder or a corporate leader, you'll gain practical insights on how to integrate AI into your customer journey for smarter support and sustainable growth.

Today’s update spotlights three major AI shifts: OpenAI rolls out GPT-5 Turbo for faster, customizable enterprise AI; Salesforce acquires Typeface to supercharge AI-driven marketing; and the EU finalizes its landmark AI Act, setting a global standard for compliance. The big picture? Customization, automation, and regulation are here — and businesses that move first will lead the next wave of growth.

Today on AI Oughta Know: Salesforce upgrades Einstein with GPT-powered assistants, Adobe’s new AI model raises fresh questions about creative ownership, and the EU releases small-business guidance under the AI Act.

The theme? AI isn’t launching in new apps — it’s embedding into the systems you already use. Here’s what that means for your workflows, content, and compliance.

Today on AI Oughta Know: Google Duet takes over your meeting notes, OpenAI faces fresh copyright pressure in the EU, and Meta’s next-gen Llama 3 model gives businesses more control over how they deploy AI.

The bottom line? AI isn’t just assisting — it’s embedding. Here’s what that means for your workflow, compliance, and competitive edge.

Today’s episode covers three big AI shifts with real business impact. OpenAI rolls out memory for ChatGPT, making your AI assistant more personal and efficient. European AI labs pledge to follow new safety standards ahead of the EU AI Act. And Microsoft’s Azure AI Studio now supports real-time feedback for custom copilots.

The bottom line? AI is evolving from a novelty into a business-critical tool—and it’s time to treat it that way.

Today’s episode dives into two major AI moves aimed at making everyday work smarter. Adobe launches Firefly Workspace to bring generative AI directly into creative and marketing workflows.

Meanwhile, OpenAI debuts ChatFlow—an internal AI assistant built for enterprise knowledge management. We break down what these tools mean for businesses, how they’re reshaping daily operations, and why AI is quickly becoming everyone’s job—not just IT’s.