AI Change Management That Actually Works

Get featured on the show by leaving us a Voice Mail: https://bit.ly/MIPVM

👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/741

Josefin Stenmark shares her journey from adult education to becoming a Copilot expert, helping organisations embrace AI through practical tools, change management, and prompt engineering. Her insights reveal how crafting, collaboration, and culture shape successful AI adoption. practical strategies to make technology work for people—not the other way around.

🎙️ What you’ll learn

• How to run effective prompt-a-thons for departmental AI adoption
• Ways to reduce AI-related fear through education and transparency
• Practical uses of Copilot for meeting recaps and daily workflows
• The difference between training and change management in digital transformation
• How to build personalised AI agents aligned with organisational needs

✅ Highlights

• “You need to wind down.”
• “We are still in charge of it. We as people.”
• “You are still the expert in your field.”
• “We start to craft scenarios.”
• “They learn how to craft these more powerful prompts.”
• “It’s not that everybody shares with their colleagues.”
• “We build a lot of simple agents and more advanced agents.”
• “We have to do more about agents.”
• “I think I can call myself a Copilot expert.”
• “It’s not the scary person who will replace me.”
• “You get the opportunity to learn together with your colleagues.”
• “It’s a really great way to dive into their organisation and their needs.”

🧰 Mentioned

• Microsoft Copilot: https://www.microsoft.com/en-us/microsoft-365-copilot
• Copilot Studio: https://www.microsoft.com/en-us/microsoft-365-copilot/microsoft-copilot-studio Microsoft Power Platform: https://www.microsoft.com/en-us/power-platform
• West Swedish Chamber of Commerce: https://www.handelskammaren.net
• Microsoft MVP YouTube Series: How to Become a Microsoft MVP - https://www.youtube.com/playlist?list=PLzf0yupPbVkqdRJDPVE4PtTlm6quDhiu7

✅ Keywords

copilot, ai agents, microsoft 365, change management, prompt engineering, power platform, copilot studio, power automate, digital transformation, organisational culture, prompt-a-thon, hybrid work

Support the show

If you want to get in touch with me, you can message me here on Linkedin.

Thanks for listening 🚀 - Mark Smith