911 Call Centers Are Struggling. We Visited One to Find Out Why. Podcast Por  arte de portada

911 Call Centers Are Struggling. We Visited One to Find Out Why.

911 Call Centers Are Struggling. We Visited One to Find Out Why.

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9-1-1 call centers in the U.S. are struggling with under staffing, burnout and low retention rates for trainees.

We visited one such center to find out why America’s critical call centers are facing so many challenges.


Read the original report here.


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