86. How to Handle a One Star Review as a Solo Esthetician Without Panicking
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86. How to Handle a One Star Review as a Solo Esthetician Without Panicking
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If you’re a solo esthetician or waxer and you’ve ever received a one star review, this episode is for you.
Bad reviews can feel personal, especially when you’re the face of your business. In this episode, I break down exactly how to respond to negative reviews without panicking, getting defensive, or damaging your reputation.
You’ll learn how to assess whether there’s any truth in the feedback, when it makes sense to reach out privately, how to respond professionally in public, and why your response isn’t actually for the unhappy client but for future clients deciding whether to book with you.
If you want to grow your waxing or esthetics business with confidence, strong boundaries, and professionalism, this episode will change how you view negative reviews forever.
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