#84 Navigating Emotions

Emotional responses are a fact of change -- but why do they happen? Context is really important and how people have to show up inside organizations, we are rarely in control of our organizational destiny and it makes change feel like it is happening to us instead of being in charge of it. This episode covers the 4 fear responses and what they look like inside the organizational environment and why we rarely see anger expressed openly. Change curves are an important part of the research and I introduce another way to look at this collectively to help indicate the individual and group emotional state. Lastly, facing the negative responses to change is not something we can avoid. I walk you though why leaning into the negative responses is essential to getting the results you desire.

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